Customer Service Manager

KEVIN JACKSON MERCK

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**** ***** **** ***

Sugar Hill, GA 30518

Cellular 770-***-****

*******@*****.***

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Dear Hiring Manager,

I am interested in applying for the AR Staff Accountant position as

advertised by your company. I recently graduated with a bachelor's degree

in Accounting. As you can see in the below resume, I achieved a 4.0 GPA in

my accounting classes and a 3.6 GPA overall.

For the last 8 months, I have been interning with a CPA named Steve

Lazarou. I have gained much valuable experience working with him,

including preparing financial statements using QuickBooks and Excel,

preparing individual, corporate, and partnership tax returns, and many

other tasks including bank reconciliations and assisting with audit

reports. While performing my internship and going to school full-time, I

also worked a full-time job as a retail merchandiser.

I have previous accounts receivable experience working for my mother, who

was a bookkeeper at a family-owned hardware store. I was responsible for

accounts receivable activities while working there.

I have very strong mathematical and verbal skills, as well as a keen eye

for accuracy, as evidenced by my recent GMAT test score of 770 out of 800.

I would like the opportunity to interview with you, or to learn more

about opportunities with your company. I would be glad to provide you with

any additional information needed. Feel free to e-mail me at

*******@*****.*** or call me at the below phone number. Thank you for your

consideration.

Sincerely,

Kevin Merck

770-***-****

Summary of Qualifications

. Experienced in payroll, preparation of tax returns, and full

accounting cycle

. Expert in Microsoft Excel 2007; proficient in Quickbooks and ATX

tax software

. Strong analytical skills.

. Strong communication and interpersonal skills.

Education

B.A., Accounting

Georgia Gwinnett College, Lawrenceville, GA

GPA: 3.6, Major GPA: 4.0

Career-related courses taken include:

International Accounting, Auditing, Financial Accounting & Reporting I-

III, Controllership,

Income Tax

Summary of Experience

Zeus Business Solutions, Buckhead, GA

Accounting Intern, 2009 - Present

. Provided assistance with accounting duties for Steve Lazarou, CPA

. Participated in preparation of tax returns using ATX software

. Participated in client bookkeeping duties, including journalizing,

financial statement preparation, and bank reconciliations using

Quickbooks and Excel

. Assisted with auditing and review of clients' books

CSA Services, Inc., Mooresville, NC

Manufacturers' Representative - Team Lead, 2006 - Present

. Performed resets and serviced merchandise in the plumbing

department at various Lowe's stores throughout Georgia, South Carolina,

and North Carolina.

. Ensured that high standards were met and assumed responsibility for

the results of resets and service calls.

Carnett's Car Wash and Lube, Duluth, GA

Store Manager, 2005 - 2006

. Directed staff of 30+ employees to ensure excellent customer

service at multi-million dollar facility.

. Performed various administrative duties, including scheduling,

staffing, inventory maintenance, customer service, purchasing, and other

duties.

Home Depot, Buford, GA

Delivery / Will Call Coordinator, 2001 - 2005

. Coordinated deliveries and will calls by effectively communicating

with other store departments, truck drivers, and end customers.

. Supervised delivery team and achieved 100% rating on customer

satisfaction surveys as well as 100% score on periodic audits. Analyzed

deficiencies in the department based on relevant prepared reports.

Contact this candidate