Quality Assurance Manager
Resume:
GEETANJALI RAWAT
Email: **********.*****@*****.***
Contact no: 614-***-**** / 614-***-**** Senior Quality Analyst
Professional Summary
. 6 years of experience in Quality Assurance in various capacities in
the role of Quality Assurance Consultant.
. Expertise in Blackbox Testing includes Functional, System,
Integration testing, Usability and Regression testing of Client
Server and Web Based applications.
. Strong knowledge of Software Development Life Cycle, Software Testing
Life Cycle and Bug Life Cycle.
. Expertise in developing Test strategies, Test scripts, Test cases,
Test plans, Test procedures and testing standards
. Extensive experience in Automated Testing using Quick Test
Professional (QTP) tool.
. Quick Test Professional (QTP) automation includes Test Plan
preparation, Test Automation script development, debugging the Test
script, Functionality & Regression testing, and analyzing the test
results.
. Experience using Weblogic and Wepsphere for deployment purposes.
. Expertise in backend Database testing for applications developed with
Microsoft SQL Server using SQL Query Analyzer, SQL Enterprise
Manager and SQL Server Management Studio.
. Experienced in Database Testing.
. Good knowledge of database concepts-data integrity, constraints,
transaction process systems, validity etc.
. Proficient in using Test Director, Pivotal, Clear Case and Quality
Center (9.0 and 10.0) for reporting and tracking software defects
managing automation resources, executing automation tests from QC and
saving the results in QC.
. Experienced in testing SAP Customer Relationship Management and
Enterprise Portal.
. Experienced in Monitoring Application servers, Web servers and
Database server.
. Proficient in writing clear bug reports.
. Experience in Oracle PL/SQL and MS SQL.
Technical Skills
. Platforms: Windows 9x/NT/2k/XP, LINUX, UNIX.
. Database: SQL Server 2000, MS SQL, Oracle 9i, Sybase
. Languages Dev Env: VB .NET, ASP .NET, C#, Java, J2EE
. ERP Skill set : SAP Customer Relationship Management
. Automated Test Tools: Mercury QTP 8.0, 9.2
. Other Tools: Mercury Quality Center 8.0,TestDirector, Pivotal, Clear
Case
. Scripting Language: VB Script.
. Defect Tracking Tool: Quality Center, Bugzilla
. Application Servers: Weblogic 8.1, IIS, Websphere.
. Web Technologies: HTML, DHTML, XML
. Environment: CMM Levels, Agile
. Web Browsers: Internet explorer 8,7, Mozilla Firefox, Google Chrome
Certification
. CTFL - Certified Tester Foundation level (ISTQB)
. MCP in SQL Server 2000
. AIS HP Quality Center includes HP Quality center 9.2 and HP Quick
Test Professional.
. MCP in C#.NET
Achievements
. Got the best performance award in 2007-2008.
. Got the best performance award in 2008-2009
.
Education
Bachelor of Engineering in Information Technology with Honors from Lingaya
Institute of Management
Work Experience
Ness Technologies India Ltd, Bangalore
Client: Care Stream Health, CT
May 2009 - Till date
Role: Quality Assurance Consultant
Project: SAP EP 6.0 Support Project
This project was responsible for providing front end to enterprise wide
application for departmental activities. It involved launching many
applications from portal such as SAP transactions, Enterprise Applications
and Customized applications.
Responsibilities:
. Prepare the testing documents as per the different phases of the
testing.
. Preparing System, Regression, test cases, test scripts.
. Updating the test cases as required.
. Performed functional, Sanity, System, Integration, Regression,
Retesting, End-to-End testing.
. Testing the documented Test Cases.
. Developed and integrated monitoring and notification scripts.
. Test Bed Set Up. Deploying various modules and various versions of
modules on application server, Web logic and Web sphere.
. Developed and maintained traceability matrix for various iterations
and for different modules.
. Designed Regression Test Scenarios in co-ordination with QA and
Development Teams.
. Tested the application for browser compatibility using various
browsers.
. Wrote SQL queries to verify that data is being correctly stored in the
database. Also used SQL query analyzer to insert/update data in tables
to create different test scenarios.
. Used TOAD for making delta changes in the database.
. Conducted Backend Testing by creating SQL queries using TOAD. . .
. Used Mercury Quality Center 9.2 (QC) for Test Management.
. Used Pivotal for reporting, tracking, and reviewing, analyzing and
generating Test reports.
. Tracked problems/bugs and fixes.
. Retest as needed.
. Maintain and update test plans, test cases and test environment.
. Used VB Scripts to automate test cases in QTP.
. Developed, Automated and Executed Test Scenarios using HP Quick Test
Pro 9.2(QTP) features like Recovery Scenario Manager, Text Output
value, object spy and Parameterization .
. Used checkpoints and synchronization statements extensively to
customize the Quick Test Pro (QTP) scripts. Parameterized the
scripts and data driven them to improve the flexibility of the tests.
. Integrated the QTP with the Quality Center to run the scripts.
Environment: SAP Net weaver, Java, VB Scripts, Web logic 9.2,
Oracle, Mercury Quality Center, HTML, pivotal etc.
Ness Technologies India Ltd, Bangalore
Client: Care Stream Health, CT
Apr 2008 - May 2009
Role: Quality Assurance Consultant
Project: SAP CRM Support Project
Case Management System provided the details of all the interactions with
the user and created service tickets with reported issues. It also provided
user display, search and maintain information and further supported the
user needs
Responsibilities:
. Prepare the testing documents as per the different phases of the
testing.
. Preparing System, Regression, test cases, test scripts. Updating the
test cases as required.
. Performed functional, Sanity, System, Integration, Regression,
Retesting, End-to-End testing.
. Testing the documented Test Cases.
. Developed and integrated monitoring and notification scripts.
. Test Bed Set Up. Deploying various modules and various versions of
modules on application server, Web logic and Websphere.
. Developed and maintained traceability matrix for various iterations
and for different modules.
. Designed Regression Test Scenarios in co-ordination with QA and
Development Teams.
. Tested the application for browser compatibility using various
browsers.
. Wrote SQL queries to verify that data is being correctly stored in the
database. Also used SQL query analyzer to insert/update data in tables
to create different test scenarios.
. Used TOAD for making delta changes in the database.
. Conducted Backend Testing by creating SQL queries using TOAD. . .
. Used Mercury Quality Center 9.2 (QC) for Test Management.
. Used Pivotal for reporting, tracking, and reviewing, analyzing and
generating Test reports.
. Tracked problems/bugs and fixes.
. Retest as needed.
. Maintain and update test plans, test cases and test environment.
. Used VB Scripts to automate test cases in QTP.
. Developed, Automated and Executed Test Scenarios using HP Quick Test
Pro 9.2(QTP) features like Recovery Scenario Manager, Text Output
value, object spy and Parameterization .
. Used checkpoints and synchronization statements extensively to
customize the Quick Test Pro (QTP) scripts. Parameterized the
scripts and data driven them to improve the flexibility of the tests.
. Integrated the QTP with the Quality Center to run the scripts
Environment: SAP Net weaver, Java, VB Scripts, Web logic 9.2,
Oracle, Mercury Quality Center, HTML. Pivotal etc.
Ness Technologies India Ltd, Bangalore
Client: Acresso [Macrovision], Santa Clara
Feb 2007 - Mar 2008
Role: Quality Assurance Consultant
Project: Flexnet Manager
Flexnet manager provided businesses centrally monitor, manage and report on
software usage in order to optimize usage of the licensed softwares. It
simplified license administration, reduce denials of services, and let
Acresso demonstrate compliance with vendor agreements.
Responsibilities:
. Prepare and updating test documents - test cases, test matrix, bug
report etc. for different releases of the product
. Performed Functional testing -System testing, Integration testing,
UAT etc to verify that the actual results are as per user
requirements.
. Performed negative testing,
. Maintained and Upgraded test bed for different releases.
. Performed Database testing using SQL query analyzer and SQL
Enterprise Manager.
. Performed regression testing to make sure that new functionalities
are not impacting existing functionalities in the system.
. Performed follow-up testing to ensure that the defects have been
fixed as per the Technical Specification Document.
. Used Quality Center to log and track defects.
. Created automation scripts in QTP 8.2 application.
. Independently maintained and updated the scripts and automation
entities (Object Repositories, Datasheets, Function Libraries,
Reusable Actions) for new test scenarios.
. Involved in the upgrade from QTP 8.2 to QTP 9.0.
. Involved in making requirement documents and release documents
Environment: Win 2k/NT, ASP .NET, C#, VB.NET, VB Script, Java, J2ee, Web
logic, Oracle9i, Mercury Quality Center, Web Services, SQL, VMware
Ness Technologies India Ltd, Bangalore
Client: Long & Foster Real Estate Inc., Fairfax
Feb 2006 - Feb 2007
Role: Quality Assurance Consultant
Project: Agent Case Express System (ACE)
ACE is an online application used by accounting for the purposes of
recording adjustments and accessing reports. This web application includes
various modules like authorization, adjustments & bulk adjustments,
exporting Reporting etc.
Responsibilities:
. Preparing test cases, test plan for different testing methods and
phases.
. Maintain and update test plans, test cases, test environment, and
test ware through life cycle. Testing the documented Test Cases.
. Performed blackbox testing -Sanity, System, Integration, Regression,
Retesting, End-to-End, User Acceptance (UAT) testing.
. Conducted Backend Testing by creating SQL queries to check data
integrity, data constraints etc.
. Used Mercury Quality Center 8.0 (MQC)for Test Management and Defects
tracking
. Test and Defect Status reporting to the Management.
. Implemented and automated regression test scripts based on business
requirements using Quick Test Pro (QTP). Enhanced the scripts by
adding Check points and conditional statements.
. Used checkpoints and synchronization statements extensively to
customize the Quick Test Pro (QTP) scripts. Parameterized the scripts
and data driven them to improve the flexibility of the tests.
. Used the QTP automation regression scripts and analyzing the results.
Environment: Win 2k/NT, ASP .NET, C#, VB.NET, VB Script, Java, J2ee, Web
logic, Oracle9i, Mercury Quality Center, Web Services, SQL, VMware
Ness Technologies India Ltd, Bangalore
Client: Long & Foster Real Estate Inc., Fairfax
Feb 2006 - Feb 2007
Role: Quality Assurance Consultant
Project: Commission level self Service (CLSS)
CLSS was designed to automate the annual review of commission schedules of
agents and employees. It provided access to branch managers of reviewing
agent schedule assignments for the upcoming year, making some schedule
changes and submit them for regional approval.
Responsibilities:
. Designed and developed the High Level & Detailed Test cases using the
quality standards.
. Created the test plan, test criteria and test cases.
. Developed the Test scripts for all the modules of the application
using Mercury Quality Center.
. Utilized Mercury Quality Center as a test management tool for
planning and executing Manual tests, and for defect reporting.
. Performed black box testing for the Application.
. Conducted regression testing, sanity testing and identified issues
that may result from program modifications and escalated the issues
as appropriate.
. Constructed SQL queries which are reusable and used that for Back End
testing.
. Involved in Data comparison testing.
Environment: Web Logic, IIS, Oracle9i, C#, Mercury Quality Center etc.
Kay Bytes, New Delhi, India
Client: Long & Foster Real Estate Inc., Fairfax
Client: Kay Bytes, New Delhi, India
May 2005- Jan 2006
Role: Quality Assurance Consultant
Project: Ultimate Tool Optimizing Product Information (UTOPIA) was to
provide a single portal for quick access to Kay Bytes' product and service
information.
Responsibilities:
. Monitored application behavior during testing.
. Performed user interface, locality, functionality, security testing,
retesting, regression, and database testing.
. Involved in writing test cases.
. Used Test Director for defect management.
. Involved in the Installation build and deployment testing.
Environment: Test director, Java, J2EE, SQL Server 2000.
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