Customer Service Supply Chain
Resume:
Trevor W. Economos
Rochester, NH *3867
**********@*****.***
SUMMARY OF QUALIFICATIONS:
Proven successful buyer/planner with history of outstanding customer
service track record.
Attention to detail, critical thinker and valued team player.
Reduced inventory by over 2 million dollars and increased inventory turns
by 200% while sales increased from 18M to 42M dollars and OP between 28%-
30% over a 10 year period.
Extensive stockroom, inventory control and inventory planning experience.
WORK EXPERIENCE:
06/08 to 12/31/09 - Customer Service Associate
Fisher Controls International Portsmouth, NH
Interacted with Emerson reps across the U.S. providing quotes, making valve
recommendations, entering and editing rep orders and expediting existing
orders.
Customer Service excellence: Exceeded customer expectations on order
expedition.
Problem solving: History of meeting and exceeding customer expectations
with critical issue resolution.
Experience with Oracle business system and Symphony order entry
application.
03/98 - 06/08 Buyer/Planner
Fisher Controls International Portsmouth, NH
Inventory reduction team member.
Successfully negotiated best cost strategies with suppliers.
Extensive experience with international suppliers.
Experience with Oracle business system.
03/97 - 03/98 Shipper/Assembler
Fisher Controls International Portsmouth, NH
Packaged and shipped valves and valve parts and completed appropriate
shipping paperwork. During free time, built valve subassemblies to help
production meet delivery schedules.
Additional Work Experience:
02/94 - 03/97 Shipper/Receiver/Buyer Spectrum Ind. Finishing
Somersworth, NH
SPECIALIZED TRAINING AND SKILLS:
APICS - Production & Inventory Control.
APICS - Basics of Supply Chain Management.
Time Wise - Principles Of Lean Manufacturing
Computer skills including Oracle business system, Excel and Word.
Excellent emergency and conflict resolution skills.
EDUCATION:
New Hampshire Technical College Stratham, NH
Heating, Ventilation and Air Conditioning Certificate Program
Hesser College Portsmouth, NH
Digital Electronics - Diploma Program
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST.
Contact this candidate