Service Quality Assurance

JAMES W. MOSS

**** ******* ** ****, ** Phone: 270-***-**** ************@*****.***

Summary of Qualifications

• Have over five years of leadership experience in the military.

• Demonstrate commitment to excellence in program.

• Able to work effectively in a team environment.

• Strong communication skills orally and in writing.

• Demonstrate competency with use of technology that supports learning and teaching.

Professional Experience

Team Leader January 2014 –

Present

U.S. Army, Fort Campbell, KY

• Offer specific training programs to help workers maintain or improve job skills.

• Monitor, evaluate, and record training activities.

• Keep up with developments in area of expertise by reading current journals, and

magazine articles.

• Serve as Subject Matter Expert with maintenance and repair of heavy equipment.

• Supervise six employees with work performance, trainings, promotions and evaluations.

Heavy-Wheel Vehicle Mechanic September 2009 – December

2013

U.S. Army, Fort Bragg, NC

• Performed all unit maintenance, repair and overhaul on heavy-wheeled vehicles to

include five ton equipment and associated trailers.

• Trained employees on the maintenance of wheel chassis electrical systems, standard

transmission assemblies and automotive transmission assemblies.

• Repaired air-controlled semi-automatic transmission assemblies transfer assemblies,

propeller shaft assemblies, axle assemblies, drum brake systems and hydraulic brakes.

n Used innovate methods to train team members and increase mechanical skills.

n Performed quality assurance and quality control on over 200 vehicles monthly.

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Diesel and Trailer Refrigeration Mechanic June 2006 –

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July 2009

Pilgrim's Pride, Mount Pleasant, TX

n Maintained and repaired trailer refrigeration systems daily.

n Diagnosed and repaired commercial refrigeration units.

n Evacuated freon out of systems and recharged the system.

n Replaced engines, compressors, evaporators and condensers.

JAMES W. MOSS Page 2

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Diesel and Trailer Refrigeration Mechanic May 2004 –

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June 2006

W&W Express Trucking, Sulphur Springs, TX

n Maintained 26 trucks and trailer fleet.

n Diagnosed and repaired tractor trailer riggs in a timely manner.

n Troubleshot and repaired engines, power trains, brakes, suspension, electrical system, and

changed tires.

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Education

• Training, Advanced Heavy Wheel Mechanic Course, Fort Jackson, SC, 2010

• Diploma, Diesel Technician, Wyoming Technical Institute, Laramie, WY, 2001

Awards and Honors

• Army Commendation Medal, Army Achievement Metal, Army & Air Force Unit

Citation, Joint Meritorious Unit Award, Army Meritorious Unit Commendation, Army

Superior Unit Award, Army Good Conduct Medal, National Defense Service Medal,

Afghanistan Campaign Medal, Global War on Terrorism Service Medal, Army Overseas

Service Ribbon, Army Service Ribbon

References

• Jerry Huff

P.O. Box 1023

MT. Vernon Tx. 75457

903-***-****

• Matthew Anderson

1420 E Rhett Butler Rd

Clarksville, TN 37042

• Robert Moos

2878 B 32nd St

Ft. Campbell, KY 42223

Contact this candidate