Customer Service Assistant
Resume:
Tonya L. Garcia
Eugene, OR ****5 .
*************@*****.**
m
Objective
To gain experience and
knowledge to further
my career within your
company.
Summary of
Qualifications
. 10 key, keyboard
41 wpm, PC, MS Word,
credit card machine,
cash register.
. Recognized for
exceeding expectations
with customer service.
. Known for
determination and the
ability to accomplish
set objectives.
Rewarded for
consistent 100%
accuracy in data
entry.
. Computer literate -
can quickly learn new
software.
Experience
April 2010 - City of Eugene Eugene, OR
Present
Assistant Youth Leader
Supported Youth
Leaders with after
school activities for
elementary school
children.
Aided children in
resolving conflicts
Modeling appropriate
behavior and play
Assisted Youth Leaders
with art projects,
recreational
activities and field
trips
Daily care and safety
provided to children.
June 2004-Sept. Laguna Beach City Hall Laguna Beach, CA
2004
City Office Clerk
In charge of
processing permits,
licenses and customer
service for the city
of Laguna Beach.
Processed parking
permits and business
licenses
Accounts
payable/Accounts
receivable
Daily interaction with
customers on multi
line phones and at
City Hall financial
dept.
Data entry
Routed and processed
incoming and outgoing
Quickly learned and
implemented computer
program specific to
permits and licenses
Oct. 1987-Oct. Marie Callender's Restaurant Albuquerque, NM
1988
Service
Assistant/Hostess
Responsible for
opening and closing
cash register, as well
as handling money and
counting back change
Prepared seating
charts and handled
reservations
Greeted customers at
podium and bakery
counter
Created displays of
bakery items that
successfully increased
sales
Assisted with
book-keeping, deposits
and payroll
Aided in cleaning and
stocking server
stations
Education
Jan. 2003-Jan. 2004 Regional Occupational San Juan Capistrano,
Programs CA
Certified in Medical
Terminology, Medical
Assistant 1 and Data
Entry
Sept. 1997- May 2002 Lane Community College Eugene, OR
Nursing Assistant
Certification
References Available Upon Request
Contact this candidate