Latoya Phillips
*** **** ******** ****** ****: 310-***-****
Long Beach, CA 90805 *******************@*****.***
Objective
Seeking an opportunity an accounts payable / accounting clerk with a
company offering growth opportunities.
. Professional Qualifications
. Excellent Customer Service
. Ability to multi task
. Handle disputes and situations in respectful and calm manner
Education
Charter College, Long Beach, Diploma
Computerized Accounting Specialist
. Accounting Essentials
. Payroll Reporting
. Automated Accounting
. Principles of Accounting
. Income Tax Preparation
. Advanced Principles of Accounting
. Automated Accounting Applications
. Advanced Automated Accounting
. Audit Preparation
. Business Law
. Quickbooks 2007
. Microsoft: Word, Excel, Access, and PowerPoint
. Technical Writing and Presentation
. Customer Service and the Automated Office
. College Mathematics
. Introduction to Economics
Compton College, Compton
Accounting Coursework
Work Experience
Shield Security Security Officer 10/2007 - 6/2008
Guardsmark Security Officer 7/2006 - 8/2007
. Verified customer rental agreement before releasing vehicles
. Inspected property for illegal activity or theft
. Provided excellent customer service to visiting patrons
. Responsible for three posts during weekly shifts
Macy's Sales Associate 11/2003 - 1/2005
. Ensured that each customer received outstanding service by providing a
friendly environment, which included greeting and acknowledging every
customer, maintaining solid product knowledge and all other aspects of
customer service
. Maintain an awareness of all promotions and advertisements.
. Assisted in floor moves, and housekeeping
. Assisted in processing and replenishing merchandise and monitoring
floor stock
. Aided customers in locating merchandise
. Communicated customer requests to management
. Assisted in ringing up sales at registers and/or bagging merchandise
. Any other tasks as assigned from time to time by any manager