Manager Customer Service
Resume:
Kung K. Baker
Pompano Beach, FL *3069
954-***-**** Phone
*********@*****.***
Objective: Self motivated team player seeking a position to grow in as well as utilize my past
experience to get the job done.
Experience
11/00 to 11/01 Waiter Edgewater Point Boca Raton, FL
7 Explain how various menu items are prepared, describing ingredients and cooking
methods
8 Present menus to elders and answer questions about menu items, making
recommendations upon request
9 Serve food and/or beverages to customer; prepare and serve specialty dishes at tables
as required
10 Stock service areas with supplies such as coffee, food, tableware, and linens
11 Write down customers' orders so that the cooks can prepare each dish exactly as
requested
12 Clean tables and/or counters after customers have finished dining
1/02 to 9/02 Frame Builder Wall Cut Art Resources Deerfield Beach, FL
13 Assembles wood frames for box springs and studio couches, using hand tools
14 Positions precut frame parts, for example sides, ends, and braces in fixture, and glues
15 Trims and smooth’s edges of frame, using saw and planer
03/03 to 6/03 Selector Winn Dixie Warehouse Pompano Beach,
FL
16 Receive, store, and ship merchandise that is kept in warehouses
17 Responsible for keeping records of all incoming and outgoing shipments
18 Sometimes deliver the goods to the shipping room or loading platform by truck
19 Pack, wrap, or crate the merchandise, write shipping orders
08/06 to 01/07 Selector Publix Warehouse Deerfield Beach, FL
20 Complete forms relating to stock description, quantity, unit of issue, and labeling for
incoming and outgoing supplies, materials, and equipment
21 Ability to layout storage space and establish item and materials location
22 stacking, moving, arranging items on pallets, and must consider height, weight and
special handling requirements
23 Prepares and processes a variety of documents related to shipping, acquisition, and
inventory of supplies, materials, and equipment
24 Insures safe receipt, storage, and movement of hazardous or toxic substances such as
chemicals and adheres to regulatory handling and storage requirements.
02/07-10/07 Sales Assoc/Department Manager Wal-Mart Deerfield, FL
25 Maintaining solid product knowledge and all other aspects of customer service.
26 Maintain an awareness of all promotions and advertisements.
27 Assist in floor moves, merchandising, display maintenance, and housekeeping
28 Assist in processing and replenishing merchandise and monitoring floor stock.
29 Aid customers in locating merchandise.
30 Communicate customer requests to management.
31 Assist in completing price changes within the department.
32 Participate in year-end inventory and cycle counts.
33 Ensure that each customer receives outstanding service by providing a friendly
environment, which includes greeting and acknowledging every custom
05/07-7/07 Cashier/Sales Assoc CVS Deerfield, FL
34 Answer customers' questions, and provide information on procedures or policies.
35 Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
36 Compute and record totals of transactions.
37 Count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change.
38 Greet customers entering establishments.
39 Issue receipts, refunds, credits, or change due to customers.
40 Maintain clean and orderly checkout areas.
Skills/Abilities
41 Organized, disciplined, and responsible, courteous, loyal, and trustworthy
42 Ability to work in various temperatures
43 Ability to operate all equipment necessary to perform the job
44 Ability to communicate with associates and customers
45 Ability to read, count, and write to accurately complete all documentation
46 Ability to work with frequent interruptions
47 Able to manager several employees with the my recent history of being an department
manager
Education Blanche Ely High Pompano Beach, FL Diploma 5/2001
References Available Upon Request
48
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