Customer Service Medical

Stephanie Alvarez

***** ******* **** *********, ** 92507

Email: **********@*******.***

Cell: 714-***-****

Objective:

To pursue a challenging and rewarding medical biller/coder or front office

postion where I can utilize my extensive computer and medical knowledge and

strong organizational abilities.

Capabilities include:

CPT Medical office billing ICD-

9-CM

Medical records analysis Classify diagnoses and procedures

Claims resolution

Medical terminology Accounts payable/Receivable

Medical Software Applications

Physician's insurance coding OSHA training Entry

level hospital billing

HCPCS Ancillary care coding

Work Experience:

March 2010 - present Pinnacle Lien Services

Corona, CA

Completion of Externship 160 hrs

. Sort and distribute incoming mail

. Scan return billing into system and rename the files

. Sort and distribute incoming faxes

. Prepare DOR packets to be served to clients and mail out

. Photocopy documents and input into system

. Data entry

. Prepare files to be entered into system

. Research return mail

. File Hearing notices and give to correct personnel

. Maintain various spreadsheets

. File files in alphabetical order

. File incoming mail in correct cabinets

. Maintain patient files to make sure all necessary paperwork is

included in file

October 2005- February 2008 New West Designs Lake

Forest, CA

Account Receivables/Production Planner

. Customer Service

. Responsible for recording incoming contracts

. Input information on contract accurately and in a timely manner

. Setup and maintain account receivables files and other financial

records

. Prepare deposits and handle credit balances

. Prepare invoices for data processing

. Assist in handling questions regarding account status and billing

. Analyze past due accounts and initiate collection efforts

. Post payments to outstanding accounts

. Research and resolve unidentified payments

. Balance and verify correct payment application

. File Contracts and all other necessary paperwork

September 1992- October 2005 The Home Depot Orange,

CA

Operations Specialist

. Customer Service

. Configure, install, and troubleshoot laptops and desktops

. Troubleshoot hardware and software related problems

. Provide PC support for distribution centers, district offices and

laptop users

. Order software and hardware for entire West Coast Division

. Maintain various logs and trouble shoot phone system

. Perform daily filing

. Prepare monthly reports

. Promptly answer phone in a friendly manner

. Respond to and log voicemails and emails in group box

Education:

Concorde Career College Garden Grove, CA

Completion of Externship of 160 hrs Pinnacle Lien Services,

Corona CA

Certificates:

HIPAA, Medisoft, MS Excel, MS Word

Skills:

Proficient in: MS Word, MS Excel, Outlook, Filemaker, Lotus Notes,

Windows, Internet, Medisoft

Contact this candidate