Customer Service Data Entry
Resume:
Jay Thao
******@*****.***
Objective: Computer Support / Office Support
Education
Sacramento City College Sacramento, CA 2006-2009
AS Computer Information Science
Completed courses include:
Calculus, Statistics, Microcomputer Support
Programming: JAVA, C++, C#
Web Development: LAMP, HTML, CSS, ASP
Skills Profile
. Computer upgrade and repair/ A+ skills
. Software, hardware, and peripheral installation
. Proficient with Microsoft Office Suite
. Proficient with Windows and Linux
. Familiar with programming and web designing
. Experienced in handling confidential paperwork
. Good customer service and communication skills
. Typing 60+ wpm
Experience
CompuCom Excell Data, Sacramento, CA 07/2010-current
Technical Support Analyst for Intel Corporation
. Maintain, analyze, troubleshoot, and repair computer systems, hardware
and computer peripherals.
. Document, maintain, upgrade or replace hardware and software systems.
. Support and maintain user account information including rights, security
and system groups.
. Backup, image, and restore files on computers
UEI, Sacramento, CA 10/2010-6/2010
Network/Desktop Support for California Board of Equalization
. Maintain, analyze, troubleshoot, and repair computer systems, hardware
and computer peripherals.
. Document, maintain, upgrade or replace hardware and software systems.
. Support and maintain user account information including rights, security
and system groups.
. Backup, image, and restore files on computers
Randstad, Sacramento, CA 12/2007-07/2009
Records Specialist for Edfund (contracted-temp)
. Researching and updating client accounts
. Creating accounts for customers
. Data entry and scanning documents
. Balancing daily ledger
Kelly Services, Rancho Cordova, CA 02/2007-10/2007
Membership Accountant for Health Net (contracted-temp)
. Archiving reports by alpha and numeric
. Data entry and scanning documents
. Creating accounts for customers
Select Personnel Services, Sacramento, CA 07/2005-01/2007
Mail Room Clerk for Delta Dental
. Archiving reports by alpha and numeric
. Delivering mail to departments within company
Contact this candidate