Manager Assistant
Resume:
Jonneetra L Walker
********@*****.***
Objective
Obtain a position as a Property Manager or Assistant Manager where my
experience can be utilized to improve customer satisfaction and retention.
Certifications
. TDHCA
. Grace Hill Fair Housing
Skills
Proficient in Microsoft Office programs such as Word, Excel, and Outlook
also with internet based software, Onsite, Evolution, Yardi and Rent Roll
Strong verbal and written communication skills coupled with solid
interpersonal skills, detail oriented, and a team player.
Flexible in adapting to change and ability to multitask and manage time in
a self-driven manner
Experience
Jan-2010-Current City Walk @ Akard
Dallas, TX
Downtown Dallas high rise 200 units Multi-Family Tax Credit
. Greet Prospects and answer multi-line phone
. Process High volume of applications to ensure applicants income
qualifies based on the 60% income median.
. Work with Dallas Housing Vouchers and other programs to qualify the
homeless.
. Weekly reports consist of; occupancy, collection and traffic source.
. Unit Status Reports (USR) due monthly and according to Move/ins and
move/outs.
. Marketing Techniques; market to local business and advertise via
Business cards and flyers.
. Type all new Lease and addendums to prepare for new move/ins.
. Enter move/ins into to yardi for accurate tracking.
March 09-Jan 2010 Assistant Manager, Mandalay Palms
Dallas, TX
300 units Multi-Family Conventional Property
. Supervise a staff of (5). Ensure Make Ready were in perfect condition
for immediate occupancy.
. Responsible for entire operation; marketing, Financial aspects and
improving capitol to generate more revenue.
. Effectively manage and coordinate employees, activities and available
resources in order to accomplish property objectives as set forth by
the Regional Director.
. Ensure accurate reporting; daily, weekly, and month end.
. Build relationships to maintain and increase Occupancy; Renewals,
collections and Referrals.
. 4th of the month serve three day notice and follow thru with lock/outs
and Liens.
. Make payment arrangements with delinquent resident(s) utilizing TAA
forms (eviction hold off)
. Walk all move/outs and distinguish if damages should apply on final
acct. statement to make effort to collect debt.
. Generate other income by charging late fees; filing fees, parking and
etc.
Oct.06- Oct. 08 Property Manager, At the Masters- Hillcrest
Dallas, TX
454 Tax-Credit Multi-families
. Responsible for managing 454 units by demonstrating and displaying a
strong leadership to motivate staff to achieve company goals. Utilized
marketing strategies to secure traffic by maintaining community
appearance and curb appeal. Implemented a plan of action to secure and
build resident retention.
. Maintain accurate records of community function; accounting,
collection, bad debts, incident reports, NSF's and work orders. Ensure
accuracy for weekly and month end reports. Process invoice for
payables.
. Prepare month/End accounting reports as per owner requirements and
company procedures including soda's
. Maintained accurate resident's ledger and files such as renewal
expirations, new move/ins and Soda's. Post rental payments, charged
late fees to resident ledgers and other revenue.
. Collection after the 4th of the month. Post 3 day notice for non-
payment follow through with company procedures. File eviction if
applicable.
Dec.00-Feb.04 Leasing/Assistant Manager, Cobb Park
Fort Worth, TX
220 units Tax Credit Multi-family
. Greet and tour prospects on new constructions property. Ensure that
the office clubhouse, model and make readies were in perfect
condition. Answer multi-line phones (retrieve information for guest
cards and office record).
. Lease available units and market to local business; follow up on phone
traffic and emails.
. Other projects as assigned (For public housing and Tax Credit
properties- Conduct annual and interim recertification's of
residents).
Education
Southwest High School 1997 Diploma
Brookhaven community college 2004-2006
Reference upon request
Contact this candidate