Project Manager Marketing
Resume:
SHELIA L. COOPER
RAYMOND, MS 39154
*********@***.***
I am writing to inquire about positions available within your organization.
My most recent position was as a Marketing/Communications Specialist with
Danya International. Danya International is an organization based in MD
and in this position I telecommute from home.
Previously, I worked as a Senior Associate - Consultant for Customer Value
Partners. In this position, I consulted the senior management for the
Mississippi Development Authority's Hurricane Katrina Disaster Recovery
Program.
As you will be able to see from my resume, I am able to offer your
organization years of experience in the areas of consulting,
administration, management, marketing, human resources and call center.
I would be very interested in meeting with you to learn more about any
openings that you may have within your organization. I am enclosing my
resume for your review and would appreciate your time and consideration.
Sincerely,
Shelia L. Cooper
SHELIA L. COOPER
4898 SEVEN SPRINGS RD.
RAYMOND, MS 39154
*********@***.***
OBJECTIVE: Obtain a position where my background and education will make
a significant contribution to the organization.
SUMMARY OF QUALIFICATIONS:
Consulting, marketing and communications - possessing expertise in decision
making and strategic planning skills. Also possess keen problem solving
skills.
EXPERIENCE:
10/2009 to 2/2010 Danya International, Inc., Silversping, MD - Contract
Marcom (Marketing & Communications) Specialist
Responsible for the creation of all marketing materials as they pertained
to the development of the SOLC (Safe Online Learning Community), which is
an on-demand learning center designed for the Federal Government to assist
grantees in maintaining compliance for their social services programs.
. Developed marketing plan for SOLC (Safe Online Learning Center)
. Developed marketing plan for TA (Technical Assistance)
. Wrote grantee scripting for participants involved with technical
review of SOLC
7/2008 to Present Stewpot Community Kitchen, Jackson, MS (Part-Time)
Supervisor
Serve as part-time supervisor with the responsibility of managing homeless
clients.
. Complete intake process of new clients
. Responsible for ensuring that clients complete assigned chores
. Manage weekend activities of clients including church visits and
passes to leave the premises
9/2008 to 4/2010 Customer Value Partners, Jackson, MS
Consultant (Senior Associate)
Responsible for consulting the Mississippi Development Authority's Disaster
Recovery Division Program Manager on Small Rental Assistance Program (SRAP)
. Made recommendations to Program Manager on implementation of program
processes
. Kept project manager abreast of program risks
. Developed marketing materials pertaining to the affirmative marketing
of SRAP units to the public
. Responsible for managing the posting of marketing materials to MDA
website
. Developed marketing materials pertaining to the application process
for SRAP applicants
. Maintained issues log pertaining to SRAP program
. Fielded questions from SRAP applicants pertaining to the application
process for SRAP program
. Served as mentor to newer consulting associates
. Developed Disaster Recovery curriculum for consulting associates
. Developed internal communications materials pertaining to case studies
. Developed call center initiatives which resulted in improved customer
service
. Served as interim communications specialist developing newsletter
articles and case
. studies
7/2007 to 9/2008 Mississippi Development Authority, Jackson, MS
(Contractor)
Communications Specialist
Responsible for contacting applicants and ensuring that all pertinent
information is received by administrative offices for processing.
. Provided individuals with Hurricane Katrina Phase I & II grant status,
and Elevation Grant status
. Made call-outs to potential Elevation Grant applicants in an attempt
to update status
. Fielded Small Rental Assistance loan questions
. Fielded Home Owner Assistance Program grant questions
. Fielded Elevation Grant Program questions
. Scheduled closings for grant recipients
8/2005 to 3/2007 Alexander Babbage - Atlanta, GA
Marketing Project Manager
Successfully managed projects in the areas of real estate, fast food and
medical. Coordinated with internal managers to ensure that overall
business objectives and project plans were in alignment
. Oversaw and worked with external suppliers/resources
. Presented project plans, updates and results to upper management.
. Analyzed project data to check for skewing issues
. Negotiated prices with regard to fielding companies
. Set priorities and formulated timelines to ensure that projects
were progressing on time and on budget
. Responsible for ensuring that fielding costs remained within
established budget
. Monitored and reported project milestones and resolved
roadblocks/issues
. Monitored quality issues with regard to fielding staff
. Responsible for the hiring of fielding staff to conduct market
research surveys
. Managed a staff of up to 12 employees depending on size of project
EDUCATION
Strayer University - Master of Business Administration - Atlanta, GA
Georgia State University - Bachelor of Science (Law & Society) - Atlanta,
GA
Jackson State University - Bachelor of Science (Marketing) - Jackson, MS
SKILLS
Survey Monkey, Microsoft Word, Microsoft Excel, MS Access, Microsoft
PowerPoint, Microsoft Project, Microsoft Outlook, Salesforce
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