Sales Manager

Frank DiGiore

***** ** **** **** **. ( dunnellon, FL 34431 352-***-**** (

352-***-**** ********@***.***

PROFILE

Big picture visionary; highly skilled and accomplished DIRECTOR OF

OPERATIONS/DISTRICT MANAGER, with extensive experience in exceeding net

profit projections, expanding customer base, and reducing employee turnover

rates. Continued a track record of positively impacting operations, through

extensive use of company tools and resources; along with excellent decision

making and management skills. I constantly exhibit a talent for team

building and employee mentoring. Demonstrate proficiency with MS Word,

Excel, PowerPoint, PeopleSoft, Hyperion, Quicken, and other programs.

STRENGTHS AND ABILITIES

Labor Cost Control Team Management Increasing Net Profits

Inventory Control Turnover Reduction Cost Cutting

PROFESSIONAL EXPERTISE

The pantry/kangaroo, Ocala, FL

3/2008-Present

district SALES manager

Total responsibility for 11 convenience store/QSR operations in the Ocala,

FL area Responsibilities include P & L responsibilities, sales growth,

customer growth, cost controls, shrink control, recruiting and training,

enforcing standards through audits and store visits .This position reports

directly to the Regional Director.

. Increased sales growth by 18%

. Reduced shrink by 1.5%

. Improved turnover from 177% to 78%

. Met or exceeded budget expectations in all areas, including EBITDA and

gasoline gallons.

Check n 'Go, NH

2/2007-2/2008

district director of operations and training

Total responsibility of operations and training of 12 Check n Go retail

operations in the State of NH Responsibilities included recruiting and

retaining new managers, customer growth, debt reduction along with total

P & L accountability, enforcing compliance standards through audits, local

store marketing, team building and sales growth. This position reports

directly to the Divisional VP.

. Increased customer growth by 30%

. Reduced debt by 2.5%

. Achieved a 96% overall audit ranking

. Improved Paid as Agreeds from 85% to 95%

Sub-Linc Acquisitions, dba/Subway, NH

2004-2007

DIRECTOR OF OPErations

Total responsibility of operations and training of 34 Subway restaurants in

5States; this included overseeing 7 District Managers who report directly

to me. Responsibilities included recruiting and retaining new managers and

District Managers. total P & L accountability, enforcing Subway compliance

standards, local store marketing, one-on-one and classroom training, team

building, and sales growth. This position reports directly to the company

President and COO.

. Increased sales 10% in 3 months.

. All restaurants 100% compliant within 4 months.

. Reduced turnover to less than 80%.

. Improved customer satisfaction in both quality and service.

. Exceeded profit expectations 4 out of 4 quarters.

H & R Block, Lawrence, MA

1998-2004

District Manager

Full accountability for assisting with strategic planning and operating

management of district with 13 locations. Prepared budgets and forecasts

and opened new locations. Hired and trained new personnel. Held P & L

accountability for all 13 offices and oversaw all financial matters,

including purchasing, accounts payable, accounts receivable, and payroll

administration. Supervised approximately 250 employees.

. Successfully boosted net profits by 12% through slashing of supply and

labor costs while maintaining product quality and increasing customer

satisfaction.

. Improved client satisfaction survey scores from 78% to 89% through

attention to detail and personal service.

Taco Bell, Marlborough, MA

1994- 1998

DISTRICT MANAGER

Supervised restaurant operations at 1-4 units with 20-100 employees.

Ordered merchandise and was responsible for budgeting and

P & L functions. Managed all quality and inventory control activities.

. Successfully maintained labor costs within budgeted guidelines at all

locations.

. Boosted sales an average 6% across all units and improved food costs by

3% through maintaining proper inventory levels and tracking shortages.

EDUCATION AND TRAINING

MBA, Southern New Hampshire University, Manchester, NH

Bachelor of Business Administration, Southern New Hampshire University,

Manchester, NH

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