Customer Service Manager
Resume:
KYLE WHITEHILL **** SE Hillyard Rd.
Gresham, Or *7080
******@*****.***
OBJECTIVE
A position as an employee where strong people skills, organizational
abilities, and business experience, excellent communication skills and
organization can help increase profitability.
EDUCATION
1994-1996 Diploma, So. Burlington High
2001-2000 Certificate, Rhema Bible College
AWARDS
All-cycle Waste
Employee of the Month
Jan-2006
WORK EXPERIENCE
06/2008-6/20I0, Shipping Supervisor
Sej'n
Under general direction, I plan, organize, coordinate and supervise the
shipping department and manage the day to day activities.
04/2007 - 09/2007 Building Maintenance
Christian Life Church
Responsibilities were to ensure all of the building structure was
operational, and safe.
08/2006 - 04/2007 CDL Route Driver
All- Cycle Waste
Responsibilities were to service recycling from 1200 customers a week,
including sales of service.
01/2006 - 08/2006 Interstate Movers
McClure Moving & Storage
Responsibilities included inventory, packing, loading, transporting,
unloading, and setup of customer's household goods.
08/2003 - 01/2006 Service Advisors, Technician
Shearer Chevrolet
Responsibilities included Communication of customer's needs for vehicle,
problem solving of needs of customer's vehicle.
In a timely manner to ensure customer satisfaction, and increase of
profitability for company.
VOLUNTEER WORK
I like to volunteer in my local church. Especially in a people-oriented
organization.
Where there is a need to assure broad cooperative effort through the use of
sound planning, strong administration,
skills of persuasion to achieve goals, and help the local community.
REFERENCES
Walt Preston, CFO. Christian life Church, 334-***-****
Bruce Hudgins, Computer Programmer. State of Alabama, 334-***-****
Rodger Rodgers, Sales Director for Southern Pipe and Supply, 256-***-****
Kyle Whitehill
4160 SE Hillyard Rd.
Gresham Or, 97080
******@*****.***
Dear Hiring Manager,
In today's customer service oriented society, timely, friendly,
proactive service is sought to enhance future business growth. Customer
loyalty is always impacted when you employ the right service retail
professional to represent you when assisting your valued customers.
My experience in the service industry has taught me how to meet and
exceed each customer's expectations with service that sells! I have
assisted all types of customers in all types of settings. I realize that
acquiring
and maintaining loyal repeat business as well as spreading the word of your
business through these loyal patrons is of the upmost importance in every
company. Positioning a company for better exposure and greater
marketability is a task that I have performed with success many times.
On a more general level, I believe I bring the broad range skills you
can have confidence in with a candidate that will represent your company to
your customers. I trust you would find me to be articulate, energetic,
confident, and personable, the type of person on whom your customers will
rely. I also have a wide breadth of experience of the type that gives you
the versatility to place me in a number of contexts with confidence that
the level of excellence you expect will be met. In most situations
technical decisions must be made within the context of larger business
constraints.
Throughout my career, I have strived to keep business issues in the
forefront, be it as a developer implementing a test framework to capture
defects as early as possible, or as the Product Manager for an enterprise
system, allocating resources and prioritizing enhancements to meet
strategic objectives. Focusing on business imperatives is a core value of
mine, one that I bring to every project on which I work.
I greatly appreciate you taking the time to review my credentials and
experience. I hope that you'll find my experience, interests, and character
intriguing enough to warrant a face to-face meeting, as I am confident that
I could provide value to you and your customers as a member of your team.
Sincerely,
Kyle Whitehill
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