Experienced professional in product development and delivery.
Accomplished in gathering business requirements, product scope, business
case development, design, development and delivery of products, as well
as, management of cross functional teams to ensure successful delivery.
Unique background in retail, wholesale, telecommunications, manufacturing,
energy and transportation upon which to draw.
Experience
Project Manager Genesis10 - 7/2010 - 9/2010
Managed project time lines, updated customer on issues, managed development
resources, created contingency plans and bug/fix process. Acted as the
single point-of-contact from Genesis10 in managing the relationship with
the customer and identifying needs and gaps as well as addressing operation
issues in a very hands on approach.
Business Analyst/Developer Midwest Consulting Group - 2/2010 - 3/2010
Performed the role of business analyst and determined the business and
application requirements for a cost reduction/elimination project. The
project that I worked on was to identify unused resources in the client's
network and identify cost reduction and operational improvement
opportunities. After the requirements were determined I wrote the
application in Java that interfaced with an Oracle database and web based
data sources. The output from this effort was used to determine the focus
for next steps of operational improvements.
User Profile Services, Mobile Symmetry - 1/2010
Member of a small group that worked on putting together a proposal for a
user profile service offering as part of a startup venture. My part of the
proposal was focused on product offerings, feature set and initial
financial model
NFC Consultant, ACTA Wireless - 11/2009 - 12/2009
On behalf of a major US carrier I was engaged to assess the business and
functional considerations for making contactless payments possible on a
mobile handset. This research and recommendations considered the impacts to
the mobile handset for enabling contactless mobile payments using various
external and internal implementation solutions. Another aspect of this
effort was to present the current state of the market with regards to the
device manufactures, components and business partners in this space.
Finally, a set of possible solutions was presented including high-level
requirements, timelines, architecture and implementation guidance.
Online training delivery platform, Gateway Instructional Design - 8/2009
Performed an assessment and recommendation on possible deployment options
for an online education platform.
New Product Development/Business Analyst Consultant - Cox Wireless
(Consultant); Atlanta, GA - 4/2008 - 8/2009
Product development within the wireless group specializing in location
based services, social networking, directory assistance and wireless
portal.
Created and implemented a cost effective business solution for location
based services that allowed for greater flexibility and creativity in end
user application offerings.
Collaborated with internal resources to determine product requirements
based on market conditions and customer input and then produce use cases.
Negotiated cost effective contracts with outside vendors including
services, terms, scope and pricing for products to be deployed and
evaluated the risk and rewards of various solutions.
Proactively monitored the competitive landscape to identify possible trends
or features for products that could prove beneficial for our customers and
enhance their experience and satisfaction.
Provided leadership as the project manager throughout the product
development lifecycle as the core team leader for my product portfolio.
New Product Development/Business Analyst Manager, Embarq Inc., Overland
Park, KS 3/2006 - 4/2008
Manager of Wireless core team tasked with Wireless platform development and
Fixed Mobile Convergence.
Successfully led and launched the directory assistance outsourcing for
wireless customers on time and creating and NPV of over $7M for the company
Develop criteria for new products including requirements, features, product
ecosystem strategy and product lifecycle strategy
Developed an innovative business model for LBS applications in which
Embarq's potential partners for these applications would buy usage of the
platform directly from Sprint PLS and thus be a cost savings to Embarq.
Leader of core teams comprised of internal and external resources to launch
products and services from concept to implementation. Further refinement of
products were accomplished with the development of use cases and JAD
sessions.
Coordinate with Manufacturing, Operations and Packaging to ensure supply
chain requirements are satisfied
Developed handset specification for Embarq's EVDO handset which included
the features of the device as well as the software that was loaded on the
device for launch. Subject matter expert on the generic phone initiative
between Sprint's MVNO group and Embarq.
Contributed to the patent portfolio. Patents applied for include: Voice
Redundancy Service; Remote Wireless Ringer; Bluetooth Device Locator;
Remote Wireless Ringer II; Ringtone Shuffle. Member of the Intellectual
Property Advisory Council. Created a unique solution for end user video
sharing and publishing.
Sales Engineer, Openwave System Inc., Redwood City, CA 1/2005 - 3/2006
An accomplished project manager prior to moving into the sales organization
to support new and existing opportunities within our clients.
Prior to moving to the sales organization led a $45MM nation wide roll out
of new network infrastructure.
Tracked and reported on project milestones and progress to senior
management at regular intervals.
Leader of the
internal LBS rationalization process between Sprint/Nextel and was the
local resource for LBS sales opportunities.
Worked directly with the client to assure that requirements and needs were
being addressed as required as well ensure the proper flow of information
to aid in the decision making process.
Acted as a liaison between both internal groups and external groups as well
as between client's own departments.
Director of Strategic Initiatives, Ferrellgas Inc., Liberty, MO 9/2003
- 1/2005
Established, organized and managed Project Management Office for a national
roll out of field force automation project.
Led the national roll out of a $32MM field force automation project that
changed the Ferrell's way of doing business.
Managed project time lines and created contingency plans when required to
keep our project on schedule and within budget.
Reported project information regularly to all levels of management by
performing analysis on results and ensuring that information was readily
available to make process changes as needed.
Documented processes and procedures to support the rollout schedule and new
business model.
Other Experience
Seven Networks - Partner Manager; (04/2003 - 09/2003)
HandSignal Inc. - Director of Technology; (10/01- 4/03)
Hallmark.com -- Architect/Developer/Project Management (9/99 - 10/01)
Education
Master of Business Administration - Finance, Our Lady of the Lake
University
Master of Science - Computer Science, Oklahoma City University
Bachelor of Science - Management Information Systems, University of North
Carolina at Greensboro