Customer Service Human Resources

Alejandro Parra

**** ***** ******** ****** ***. *10 Lombard, IL, 60148 708-***-****

*********.*****.**@*****.***

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Objective: To obtain employment that provides opportunities and experiences in Human

Resources.

Qualifications: Strong leadership and team oriented skills

Eager to assume new responsibilities

Experience in a fast paced work environment

A strong planner with excellent organizational skills and detail oriented

Virtual team experience

Education: DeVry University, Chicago, IL

Bachelor of Business Administration (1/2008-8/2010)

GPA 3.26

Concentration: Human Resources

Deans List: Summer 2008, Spring 2010

Moraine Valley Community College, Palos IL

Associates Degree in Science (8/2005-12/2007)

GPA 3.54

Concentration: Business

Deans List: Spring 2007, Fall 2007

Work Experience: Fresh Logistics, Hodgkins, IL

Lift Truck Operator (Employed 2008-Present)

Lead trainer of new employees for both order selection and forklift

certification

Conducted and reconciled physical inventories

Received and shipped orders safely, quickly, efficiently, and accurately

Picked and Audited customer orders to ensure quality and accuracy

Member of the Safety Committee

Developed and implemented new safety procedures

Ensured shift compliance to all OSHA regulations

Employee of the Month: May 2010

Maintained OSHA Logs

Circuit City, Countryside IL

Warehouse Lead (Employed 2004-2008)

Lead trainer of new warehouse employees

Awarded recognitions for stopping thefts in progress

Addressed and resolved customer and client needs while working in the

customer service department

Activities & Skills: Student Member of the Society Human Resource Managers (SHRM)

Extensive experience with Microsoft Access, Excel, PowerPoint, Word 2007

Spanish Speaker

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