Ramona McBeth
Seattle, Washington 98112
Cell: 425-***-****
Email: ************@****.***
ATTRIBUTES/SKILLS
Efficient, self-motivated, and multi-tasking.
Interpersonal, communication, and team player skills.
Consistent with delivery of quality results within set time-frames.
Proficient with Microsoft Office and other proprietary web-based applications.
EXPERIENCE
WHO’S CALLING INC., Bothell, Washington
Client Satisfaction/Install Representative 2008–2010
Research billing and contract inquiries.
Create/edit internal process documents.
Train clients on website features and perform website maintenance.
Work with Sales and clients to gather product set up information.
LUXARCARE LLC, Woodinville, Washington
Customer Service/Technical Support Associate 2006–2007
Provided over-the-phone technical and billing assistance.
Processed invoices and updated/filed client information.
Packaged, shipped, and monitored product and service orders.
SYNRAD, INC., Mukilteo, Washington
Laser Technician 1998–2006
Monitored spreadsheets and product flow
Assembled, tested, and audited final product.
EDUCATION
UNIVERSITY OF WASHINGTON, Seattle, Washington.
Editing Certificate, June 2008.
BA, English Literature, June 2006.
OTHER/INTERESTS
Member of Women’s National Book Association Inc., Seattle Chapter (2009)
Volunteered at Meow Cat Rescue, Kirkland, WA (2008)
Enjoy reading, writing, and editing.