Sales Representative Manager
Resume:
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Michael A. Burlingame
Naples, FL 34104
Career Objective: To pursue a career in medical field as a Medical Sales Representative.
Education:
• Florida Gulf Coast University, Fort Myers FL, Graduation December 2009
• Bachelors of Science in Resort and Hospitality Management
• University of Massachusetts Dartmouth, Dartmouth MA, Four semesters, 2005-2007.
Certificates:
• Registered Medical Sales Representative- Member Number 74262010
• Active Professional Golf Association Apprentice Golf Professional
• CPR and First Aid
Presently, I work at Naples Beach Hotel & Golf Club’s pro shop as an Apprentice Golf Professional and
on my days off there I work at Pelican Sound Golf & River Club in outside golf operations. I have been
doing so since the new year of 2009.
Internships:
Naples Beach Hotel & Golf Club, Naples, FL
(2) Front Office/Reservations/Concierge/Golf Shop, June 1, 2009-September 31, 2009
• Continuation of front desk operations
• Confirm, cancel and make reservations for rooms by phone and face to face
• Provide guests with local recreation and history
• Provide guest with any specific need
• Responsible for arrival of golfers for tee times and assist sales in Golf Shop
• Completion of guest billing for any hotel stay
(1) Front Office Intern, December 29, 2008 – May 31, 2009
• Trained under Opera property management system
• Provided guests with resort amenities, resort maps, and assisted them to begin their stay with the
hotel
• Worked as operator in PBX operating room
• Responsible for selling rooms and taking care of arrivals and departures of guests also
adjustments to billing
Colonial Country Club, Fort Myers, FL
• Pro Shop Attendant, January 2008 through July 2008
• Responsible for check in for tee time reservation and billing before the golf round
• Coordinated pro shop marketing which includes sales, offers, tournaments, and demo days
• Responsible for the entire Golf Car Fleet Management including rotation and damage control
with monthly reports to general manager
• Attended staff training session for generation (XYZ) differences in personality by Troon Golf
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Other Work Experience:
• Naples Beach Hotel & Golf Club PGA Apprentice Golf Professional December 28, 2008-Present
• Pelican Sound Golf & River Club, Outside Golf Operations, Estero, FL 2008-Present
• Colonial Country Club, Outside Golf Operations, Fort Myers, FL 2007-2008
• Wollaston Golf Club, Outside Golf Operations Assistant Manager, Milton, MA 2004-2007
• Ponkapoag Golf Course, Outside Golf Operations Canton, MA 2002-2004
Campus and Community Involvement: Walk for Autism, CREW Campsite Clean Up, Koreshan State
Historic Site Maintenance, Intramural Flag Football.
Hobbies:
Golf, the weather, tracking hurricanes, sports, working out, the beach, walking/running, and
swimming.
High School: Class Rank 68/167 GPA 2.8
Captain/quarterback Football, Captain Hockey, Captain Baseball
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