Information Technology Technician

Tennyson B. Merkerson

** **** ****** **. #** Atlanta, GA 30331

404-***-**** . ******@*****.***

Objective: To obtain a position in Information Technology that utilizes my

immense knowledge and experience in network support and desktop analysis.

Technical Skills:

Configuring switches, routers, bridges, and hubs.

Configuring port security on switches and vlan configuration.

TCP/IP, IPX, Spanning tree protocol, Virtual trunking protocol, Rip, Rip

version 2, Ethernet (10/100/1000), and CLI commands.

Configuring IP addresses

Install/replace hdd

Imaging hdd and motherboards

Identify and repair improperly installed network cable

Password recovery, mapping printers, and virus removal.

Other Skills:

Knowledge of Cisco routers and switches: 6500, 4500, 4000, 3600, 3500,

2900, 2600, and 2500.

Ability to identify and isolate network/hardware/software issues.

Ability to identify insufficient memory, corrupt hdd, damaged motherboard,

and post start-up issues.

Effective human relations and teamwork skills

Related Experience:

Information Technology Consultant 2007-present

Install and troubleshoot Windows XP, Vista, and Windows 7.

Network installation and configuration

Technology Integrated Group May 2010- August 2010 (APS disconnect/reconnect

project)

Tier One Technician

Imaging, installing, and replacing hdd.

Desktop Support

Install Cables

Virus Removal

Map printers

Enpointe May 2009- August 2009 (APS disconnect/reconnect project)

Tier One Technician

Imaging, installing, and replacing hdd.

Desktop Support

Install Cables

Virus Removal

Switch configuration

Education:

Atlanta Technical College May 2011

Associates of Science - Computer Science with a concentration in Cisco

Networking

Certificate

Certificate of Cisco net academy of completion

Contact this candidate