P.O. Box ***

Ulster Park, NY *****

Phone 845-***-****

abkp7y@r.postjobfree.com

Dwhyte Buckley

_______________________________________

Highlights of Qualifications

. Technical Diploma

. Strong written, verbal and interpersonal skills

. Management and leadership qualities

. Experienced in installing and configuring peripherals

. Strong work ethics and team oriented

. Microsoft office and internet proficient

. Knowledgeable with various software applications

. Effective at troubleshooting computer difficulties

. Experienced at installing and configuring computer hardware

. Networking knowledge, specifically Windows Server 2003

. Familiar with CAT 5 wiring, TCP/IP protocols, Ethernet, DSL/Cable

modems

Work Experience

11/2007- Present Best Buy{Geek Squad}

Kingston, NY

Computer Consultant

-Educate customers in proper running and maintenance of hardware devices

and software

-Design network topology

-Install and configure modems, routers, switches, hubs, printers and

servers

-Troubleshoot operating systems, software, computer and network

difficulties

-upgrade and install computer hardware and software

-LAN / WAN familiar

-Implement network security

5/04-8/04 Sam's Club

Kingston, NY

Cart Attendant

-Collect carts

-Monitor traffic

-Clean parking lot

Education

9/06- 6/07

Ridley - Lowell Business and Technical Institute

Poughkeepsie, NY

Network and Technical Support Specialist Program

6/06

Kingston High School

Kingston, NY

High School Diploma

Training

NTS 110 Hardware:

. Install, configure, optimize and upgrade both laptop and desktop PC's

. Diagnose, problem solve and maintain system equipment

. Configure, install, diagnose and trouble shoot peripherals

NTS 120 Software:

. MS Office Suite (Word, Excel, Access and PowerPoint)

. SQL server client management

NTS 130 Internet and Helpdesk:

. Coding, MS Publisher and Dreamweaver 8 for basic web design

. Maintain web server using IIS 5.0

NTS Operating Systems:

. Installation, configuration, upgrade and maintain system capability

Contact this candidate