Technician Manager

Edward Mishan

*************@*****.***

** ***** ****

Jericho, New York, 11753

Mobile: 516-***-****

OBJECTIVE: To obtain a position as Desktop Support where I can apply my

background in IT and Economics.

EDUCATION

Farmingdale State College

. Network Security and Cyber Forensics

Binghamton University

. Bachelor of Arts, Economics, May 2009

PROFESSIONAL SUMMARY

. Over 7 years of professional experience in computer maintenance,

troubleshooting, and web development.

. Knowledgeable in services/products provided by the financial markets.

. Excellent client communication and presentation skills.

. Adept at self-teaching new applications and technologies.

TECHNICAL SKILLS

. Operating Systems: Windows Server 2008 Active Directory, XP, Vista, 7,

OS X, Linux, openSUSE, Unix, Cygwin, iPhone, Blackberry

. Software: Microsoft Office, OpenOffice, Adobe CS5, Adobe Acrobat, ESET

NOD32, Norton Ghost, Acronis True Image, Partition Manager, KeePass,

TrueCrypt, Debugging Tools, VMware Workstation, Thinkorswim

. Languages: HTML, XML, JavaScript

CERTIFICATIONS

. CompTIA A+ 2009

. Microsoft Certified Desktop Support Technician (MCDST)

EMPLOYMENT

Computer Service & Repair - MishanTech, Jericho, NY

March 2010 - Present

Computer Technician

. Freelance computer related services in the Long Island area

. Services include: PC Tune-Up, Virus/Spyware Removal, Data Recovery,

System Recovery, and Hardware and Software Installation

Luggage Source, New York, NY May 2006 - Present

Computer Technician

. Add new products to the company's sales website.

. Update website on a daily basis utilizing HTML, Photoshop, & E-

Commerce Management software.

. Strategically design website for maximum exposure & promotion.

. Troubleshoot, repair and configure computers using an array of

applications and tools

Advisor Products, Westbury, NY June 2003 - April 2005

Web Developer

. Developed websites for financial consultants.

. Consulted with clients on how to improve their website regarding

graphics & design.

. Utilized various programming languages such as HTML &

JavaScript.

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