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Customer Service Manager

Location:
Hampton, VA, 23664
Posted:
September 25, 2010

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Resume:

JANICE WOODKE 571-***-****

**** *. ******** ****** *************@*****.***

Hampton, Va., 23664

OVERVIEW

A highly motivated results-oriented experienced professional. I’m recognized as a

solution-focused, creative individual. I appreciate and offer exemplary customer

service. Areas of strength include:

Ÿ Accounts Receivable Communication Skills

Ÿ Accounts Payable Credit Analysis

Ÿ Human resources Auditing Skills

Ÿ Computer Literacy Research Specialist

Ÿ Organizational Skills Office Coordinator

COMPUTER SKILLS

Ÿ Word Perfect, Microsoft Word, Excel

Ÿ Quicken

Ÿ Peachtree and Gartman programs

PROFESSIONAL EXPERIENCE

Accounts Receivable and Credit Collections Supervisor

Cherokee Wholesalers, Inc.

Ÿ Customer service specialist

Ÿ Accounts Receivable

Ÿ Vendor credit research

Ÿ Credit Analysis

Ÿ High call volume

Ÿ Support for Comptroller, Payroll, Accounts Payable

GENERAL OFFICE, CLERICAL

Nationwide Credit, Inc.

Ÿ Switchboard operator

Ÿ Mail, incoming and outgoing

Ÿ Customer Service

Ÿ Client relations

Ÿ Data entry

RETAIL MANAGER

K & K Toys, Inc.

Ÿ Store manager

Ÿ Inventory control

Ÿ Human resource

Ÿ Payroll

REFERENCES UPON REQUEST



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