Customer Service Sales Representative

VICTOR GARCIA

*** ********** ****** #**

Bloomfield, NJ 07003

Cell: 201-***-**** Home: 973-***-**** ( E-mail: *******@***.***

Summary Achievement oriented with diversified experienced in

Management and customer service, Accounting, Business

support, performance reporting, Data Entry, and financial

analysis. Strong leadership skills with the ability to

manage and motivate staff to achieve results.

SKILLS SUMMARY Accounting, Database Applications, Financial Management,

Metaview, AS/400, Business Objects, PowerPoint,

Management information Systems, Networking, Desktop

publishing, HTML, Unix, QuickBooks, MS Office Specialist.

Professional 01/16/09 - Present GOYA FOODS, INC.

experience SECAUCUS, NJ

Credit Analyst

Ensure cash application is completed the day the payment

is received. Follow up past due invoices for collection

in a timely manner.

Reconcile Lock Box remittances (Accounts Receivable)

Research deductions, skipped invoices, collections and

claims (30's, 60's and 90's days).

Responsible for various supermarket chains.

Monitored aging of accounts receivables, (EDI), constant

communication with companies and brokers.

Follow up and resolve deductions, send out weekly

billings.

08/15/2005 to 06/01/2008 COMMUNITY BLOOD CENTERS OF SOUTH

FLORIDA

Area Manager

Managing activities to all CBCSF's blood recruitment

programs.

Recruits, develops, organizes and manages blood drive

accounts in assigned territory.

Work with Assistant Director of Donor Recruitment to

advance schedule donor groups.

Accountable for attaining pre-set production goals each

month and for planning and running all blood drives

efficiently. Also accountable for all scheduling details.

Emphasizes the critical need for minorities to join the

National Marrow donor Registry.

Acts as liaison between blood drive chairpersons and

blood center. Explains blood center's programs and

services; knowledge of company essential.

Represents blood center at community involvement events

(Chamber of Commerce, Business associations, etc.).

Coordinates scheduling details with other blood center

departments.

AWARDS:

Employee of the Year 2007

Employee of the Month - November 2006

Outstanding Team Spirit 2006

06/10/04 to 07/2005 BOLTHOUSE FARMS / Office Team

Miami, Fl

Merchandising Representative

Conducting regular store surveys/audits.

Identifying ne account possibilities.

10/6/03 to 05/01/04 NJ DEPARTMENT OF LABOR Union

City, NJ

Customer Service/Intermittent Labor Clerk (Call Center)

Processing new and additional unemployment claims.

4/2002 to 12/2003 ADVANCED DENTAL CARE North

Bergen, NJ

Working per Diem in the Billing Department

Updating Account, Collections, Posting payments.

4/1999 - 4/2002 NEXTEL COMMUNICATIONS Rutherford, NJ

Financial Data Analyst

Environment: Access, Excel, and Business Objects.

Responsible for providing data and reporting resources to

each workgroup, focusing on customer-impacting

deliverables and quality initiatives of the Call Center.

03/1997 - 04/1999 TRI-STATE RADIO

Fort Lee, NJ

Supervisor Assistant/Sales Representative

Maintained Inventory, Activate pagers and cellular phones

Training new employees

02/1995 - 03/1997 AT&T WIRELESS SERVICES

Paramus, NJ

Inventory Technician/Sales representative Call Center

Education 1999 - 2001 MONROE COLLEGE New York, NY

Bachelor of Business Administration

Major: Information Systems

Languages Speak, read and write Spanish fluently

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