Customer Service High School

Mr. Edwin Duvaul Baker **** Lucretia Ave Apt ****

707-***-**** (Mobile) San Jose, Ca

95122

I am a hard worker who’s extremely reliable, Date of Birth:

th

considerate, and organized. One who 12 December 1984

learns new tasks quickly, that could provide

excellent customer service skills within a Status

reputable diverse company. Furthermore I am Married

skilled at evaluating options and generating

solutions.

• Work Experience and Qualifications

Security officer

U.S Security Associates in San Jose, Ca (Present employment)

Answer phones, check in visitors/contractors, issue applicable cards and keys, Receive and

sort mail. Make deliveries, Maintain

appointment diary and reception area, Patrol and inspect property to protect against risks and

violations. Report of any activity outside the normal scope of business, Write daily activity

Reports (DAR)/Pass-On logs.

Security Officer

Country Club Villa Apartments in San Jose, Ca

February 2007 to May 2010

Observe and report activities and incidents, Providing for the security and safety of client

property personnel and residents. Advised Trespassers off the premise and provided escorts

upon request, Use of cctvs,

Performed perimeter walks once every half hour, in addition Supervised and trained new

employees.

Warehouse

Mervyn's in Vallejo, Ca

September 2004 to March 2007

Unloaded, stocked, and conducted inventory of merchandise,

Answered inbound telephone calls, directed to appropriate staff or voice mail and utilized

intercom system to page employees or customers.

• Education History and Skills

• Diversity Opportunities - Warehouse

People's High School in Vallejo, Ca

• Customer Service - Entry Level Customer

September 2001 to June 2004

Service

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