Customer Service Human Resources
Resume:
Meme I. Edwards
**** ******* *****, ********, ** 30038 ?
memeedwards@hotmail.
com
QUALIFICATIONS SUMMARY
Entry-level human resources professional experienced in supervising,
training, and managing customer relations. Highly-organized, detail-
oriented, trustworthy, and skilled in communicating with diverse audiences.
A self-starter adept at working in fast-paced environments. Capabilities
include:
? Customer service ? Problem-solving ? Quality control
? Employee recruitment ? Supervising others ? Conducting training
? Workflow management ? Public speaking ? Word processing
EXERIENCE HIGHLIGHTS
Management, Supervision
. Recruited, trained, developed, supervised and oversaw the scheduling of
six associates for leading automotive supplier
. Lead the team in achieving performance goals and improved department
operations
Quality Control
. Assembled and inspected products for global manufacturing company to
assure their compliance with company specifications and quality standards
. Demonstrated the ability to pay attention to detail and work efficiently
in fast-paced environments
Customer Service
. Supported team of eight in processing and filling customer orders in
busiest department of major retail store
. Responded to customer inquires and resolved complaints in courteous and
efficient manner.
EDUCATION AND AFFILIATIONS
Bachelor of Science in Technical Management, March 2009
Concentration in Human Resources Management
Devry University, Atlanta, Georgia, GPA: 3.56
Master of Business Administration, Anticipated Graduation: June 2011
Concentration in Human Resources Management
Keller Graduate School of Management, Atlanta, Georgia
Member of the Society for Human Resources Management
EMPLOYMENT HISTORY
Production Team Member, KMMG, WestPoint GA (2009-Present)
Customer Service Specialist, Sam's Club, Lithonia GA (2003 -
2009)
Assembler, Cooper Tire & Rubber, Albany, GA (2003- 2006)
Assembler, Prestolite Wire Corporation, Tifton, GA (1993 - 2002)
COMPUTER SKILLS
Proficient in Microsoft Word, Excel, PowerPoint, and Access.
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