Tynia Hennix
Waldorf MD ****1
************@*****.***
Experience: Qualcare INC. Piscataway
NJ Customer Service Rep
April 2007 to October 2008
• Receive 70+ inbound calls per day
• Assist members and providers regarding health benefits plan and medical
claims reimbursements
• Provide timely and accurate responses and resolution consistent with plan
information
Aetna Healthcare Cranbury NJ
Customer Service Rep Sept 2005 to Sept
2006
• Receive 70+ inbound calls per day
• Assist members with health benefits
• Process members claims
• Assist members with pharmacy tier level and introduction of the Medicare
Part D
Kreilkamp Trucking Edison
NJ Data Entry July 2003 to July
2004
• Data Entry
• Inventory
• Labeling cargo for export division
• Monitoring Payroll for export division
First Union Bank No. Brunswick NJ
Encoder/ Receiving Clerk July 2002 to July
2003
• Receiving money bags from various banks
• Processing Credits, Debits, and Deposits
Education: Chubb Institute No. Brunswick
NJ Medical Billing and Coding 2006
Middlesex County College Edison NJ
North Brunswick High No. Brunswick NJ
Diploma 2001
References: Available Upon Request