Sales Assistant

Susan Shenefield

**** ****** **** *****

Lilburn, GA 30047

Home: 770-***-**** ***************@*******.***

Cell: 770-***-**** www.linkedin.com/in/sshenefield

SUMMARY

Executive Assistant with extensive experience in operations and marketing

in Communications, Real Estate and Non Profit Industries. Proven track

record of problem solving with diplomacy. Team player who leads by example

and fosters strong working relationships both internally across functional

business groups and externally among clients. Keen ability to discern

client needs and implement the right solution. Results oriented with a

passion for success.

Process creation and improvement Organizational development and

design

Management administration Operational Efficiency Improvement

Budget creation Database Management

Non-profit Board Service

PROFESSIONAL EXPERIENCE

THE ATLANTA JOURNAL-CONSTITUTION, Atlanta, GA 2004 - 2010

1996 - 2002

Admin Assistant to Associate Publisher, Advertising and Editorial Marketing

Coordinator, Community Liaison, Office Manager to Senior Director, Product

Development

Provided administration support for communications organization.

. Tracked and accrued half million dollar Product Development budget.

. Created procedures for start up of new Product department.

. Networked with internal clients which saved funds and repurposed existing

equipment.

. Created town hall meetings that resulted in a collaborative environment

with cities/county of Gwinnett.

. Designed employee morale programs that included on-site dining vendors

and in-house contests which improved facilities.

. Performed as Editor for internal company newsletter which increased

communication within firm.

. Facilitated client's interaction onsite during promotions that resulted

in enhanced customer satisfaction.

. Implemented ad creation from layout to print for non-profit clients which

established increased customer visibility within community.

. Analyzed and implemented database clean up for massive mailing to

advertiser base which resulted in significant savings in postal costs.

. Nominated for Volunteer of the Year Award for outstanding performance.

CRESCENT RESOURCES, Suwanee, GA 2002 - 2004

Sales & Marketing Coordinator

Provided support for luxury residential community planned various events

including kickoff and opening.

. Evaluated traffic and property sale statistics for Sales Team.

. Facilitated onsite events and promotions which increased company's image

and visibility.

. Hired, trained and supervised staff to ensure proper processes and

procedures.

. Organized and directed special events which increased client satisfaction

and improved sales.

Susan Shenefield Page Two

COUNCIL FOR QUALITY GROWTH, Norcross, GA

1993 - 1996

Admin Assistant

Provided administrative support to Executive Director for non-profit

organization.

. Coordinated effective membership meetings.

. Published membership directory.

THE BRILL CORPORATION, Norcross, GA 1987 - 1993

Marketing Director

Created marketing strategy for agricultural software firm

. Managed database information for sales forecasts, contract renewals.

. Created content for software advertising.

. Facilitator for company exposure including trade shows.

EDUCATION

BS, Business, University of Alabama, Tuscaloosa, AL

TRAINING

. Cox sponsored: 7 Habits of Highly Effective People; Facilitating Change;

Essentials of Leadership; Making meetings work; Building Consensus

. Excel, PowerPoint, SAP, Basecamp, Lotus Notes, Outlook, Microsoft

Windows, Word

. Notary Public

COMMUNITY INVOLVEMENT

. Alpha Omicron Pi, Atlanta Alumnae: Board member, Host Committee chair

for Zoo Atlanta fundraiser, 1998

. American Cancer Society: Relay for Life steering committee, 9 years;

Team Captain for AJC involvement, 1999 - 2008

. Friends of Gwinnett County Senior Services: Board member, 2007 - 2008

. Gwinnett County Chamber of Commerce: Recognition committee co-chair for

Education committee, 2000 - 2002

. Gwinnett County Public Library: committee member of the Foundation, 2006

. Hudgens Center for the Arts: Board member, 2005 - 2006

. Mentoring Program: Gwinnett County schools, Meadowcreek Elementary,

Lilburn Middle School, 1999 - 2000

. United Way Womens Legacy of Gwinnett, Legacy Awards steering committee,

2004 - 2007

. Coordinator Empty Stocking Fund Store Day

. Greater Atlanta United Way, AJC Annual Campaign Coordinator, Gwinnett

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