Customer Service Sales

J oseph English

**** ** **** ****** 786-***-****

j .*********@*****.***

M iami, Florida 33147

CAREER SUM MARY

Proficient in communication, ability to lead work force and provide 360 feed back to all my

co-workers. Ability to multi-task and professionally motivate others by demonstrating

excellent leadership skills. Well rounded individual with excellent customer service.

EDUCAT ION:

M iami In ternational University of Art & Design Graduation Date: June 2013

Major: Fashion Merchandising GPA: 3.5/4.0

TECHN ICAL SKILLS

Excel, Outlook, Microsoft, PowerPoint, Word

WORK EXPER IENCE

Armani Exchange, South Beach, Florida 6/2010- present

Retail, Sales Associate

• Ensure that each customer receives outstanding service by providing a friendly

environment, which includes greeting and acknowledging every customer,

maintaining solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

• Assist in processing and replenishing merchandise and monitoring f loor stock .

TARGET, Miami, Florida 10/2009- 1/2010

Retail, Stock Clerk

• Compare merchandise invoices to i tems actually received to ensure that shipments

a re correct.

• Design and set up advertising signs and displays of merchandise on shelves,

counters, or tables to attract customers and promote sales.

• Receive, open, unpack and issue sales f loor merchandise.

M iami Rescue Mission, M iami, Florida 5/2009- 8/2009

Camp Counselor/Aide

• Be punctual and organized

• Attend scheduled meetings and t raining

• Provide tutoring lessons in all subjects

Papa John, Coral Gables, Florida 5/2007- 2/2008

Food Safety Leader

• Performs investigations of public complaints related to food safety and vector control.

• Performs epidemiological investigations related to food borne illness and the

p revention of vector-borne diseases.

• Fosters teamwork and open communication among staff; participates in team-

building activities.

* * * *References available upon request** * *

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