Sales Customer Service

MARISSA ARGENTA

* ******** ***** #*

Vernon, CT 06066

Cell Phone 860-***-****

Home Phone 860-***-****

QUALIFICATIONS

Comfortable working with a variety of different ages ranging from children

to adults, one on one or in large groups

Experience working independently and with a team

Knowledgeable in basic and advanced computer programs: Word, Excel, Adobe

Photoshop CS2 Adobe In Design CS2, Adobe Illustrator

Experience in website and brochure development

Familiar with basic office equipment, telephone skills, copy and fax

machine

Competent in giving group and individual presentations

Good verbal and written communication skills

EDUCATION

2005-2006

Professional photography certificate, Hallmark Institute of Photography

Turners Falls, MA

2005

General major associates degree, Manchester Community College

Manchester, CT

2003-2004

Architect major, Temple University

Philadelphia, PA

EMPLOYMENT

Present

Portrait Innovations: South Windsor, CT

Photographer/ Sales Associate

-set up studio and photograph using props, backgrounds and poses

appropriate to each sitting including newborns, toddlers, seniors,

couples, business, large groups and families

-use sales program to show each client their photographs, narrow down

to favorites, create special effect wall decorators using their

pictures and then finalizing the client's choice to print

-graph daily printer measurements, change paper and empty developer

tanks

-confirmation calls to clients, scheduling appointments, count

register and deposits

-general cleaning; dust, sweep, mop, vacuum, stock paper towels,

tissues, hand sanitizer, toilet paper and disinfect bathrooms

2009-2010

Lifetouch- Prestige Portraits: Cranston, RI

Senior photographer

-travel in CT, NY, and NJ to high schools to take on-location senior

portraits, along with outdoor environmentals using personal

photographic equipment and Lifetouch equipment

-set up background, lights, camera setting, sign in students, explain

session fees, fill out paperwork, pose and photograph each student,

edit and present pictures to clients

Prom photographer

-set up equipment at different locations for onsite posed portraits

and candids throughout the evening

Sports photographer

-travel to different high schools and parks to photograph action

candids of school teams

-also set up and photograph team shots including captains, seniors,

full teams and coaches

2008

Kolo- Customer Service Kolo, LLC: Hartford, CT

- Enter new sales orders in Mas500

- Filing and data entry

- Answer phone

- Wholesale returns

- Contact new/previous customers via email, fax or phone

2007-2008

Kolo- Album retail sales associate: Hartford, CT

- Learn all products and pricing

- Open/ Closing responsibilities including register count

- Daily, monthly and yearly sales entry in book and Excel

- Inventory

- Shipments via UPS/ Fed Ex for clients internationally

2007

Studio Photographer at Grynn and Barrett Inc.: Rocky Hill, CT

-Take senior portraits along with alternate pictures using many

different backgrounds and poses

-Understand and meet customer needs and expectations to produce

creative portraits

-Clean and take care of equipment in each room

2006-2007

Tutor/case aid to Abundant Family Center: Hartford, CT

-Transport children to the center from school, to therapy, and home

from center

-Teach basic photography skills to children aging from 12-17

-Work one on one with many children and help with either homework or

personal issues

-Use telephone, copier and other office supplies on a regular basis

-Write up end of the monthly reports on individual children

2006

Photographer's assistant, Steven Brimmer Photography

- K-8 school portraits throughout CT

- Organize each child's brochure

- Set up equipment and group photos

- Shoot individual and group photos

- Retouch individual and group photos

2006

Freelance photographer

- Assistant to Jeffery DeLombard: architectural shoot for Home Living

CT

- Head shots for Shear Elegance Hair Salon: Vernon, CT

- Volunteer photographer for DCF Heart Gallery: State of CT

2004-2005

Cashier, Best Buy: Manchester, CT

Junior Varsity Volleyball Coach, Rockville High School: Vernon, CT

Sales Associate, Aeropostale: Manchester, CT

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