NANCY WALKER
• • ***********@****.*** •
*** ** ****** ****** ********, OR 97470 541-***-****
QUALIFICATIONS SUMMARY
Administrative support professional offering versatile office management skills and proficiency in
Microsoft Office programs. Strong planner and problem solver who readily adapts to change. Works
independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines
without compromising quality. Capabilities included:
Medical manager and payroll experience.
Experience in maintaining inventory and ordering supplies.
Answer multi-line telephone to screen, forward and take messages.
Microsoft Word, Excel, Works, Lotus, Windows XP, SRS and Allscripts, and various
accounting programs.
Type 50 wpm with accuracy, use 10-key by touch, and operate other office machines.
PROFESSIONAL EXPERIENCE
Desert Orthopedics – Bend, Oregon 97701
April 2003 to May 2010
Medical Records Supervisor
Supervise medical records staff and assist in all areas of medical records when needed.
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Front desk and receptionist duties.
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Trained employees on new medical systems and electronic records.
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Knowledge and practice of HIPPA regulations.
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Proficient in other office areas such as payroll, ordering, imaging, etc.
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OccuHealth – Roseburg, Oregon 97471
2002 to 2003
Medical Receptionist
Schedule appointments.
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Check-in patients and enter insurance information.
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Prepare charts, copy and fax documents.
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Answer phones and take messages.
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Verify insurance information and receive payments.
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Seven Feathers Resort and Casino – Canyonville, Oregon 97417
1997 to 2001
Revenue Auditor
Audit all gaming, food and beverage, and hotel payouts and receipts.
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Balance and enter daily transactions into spreadsheets.
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Responsible for tracking winnings in date and numerical error for IRS purposes.
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Assist with monitoring all financial activities.
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Douglas Electric – Roseburg, Oregon 97470
1989 to 1997
Consumer Clerk
Accounts receivable and other data entry.
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Enter meter readings into computer.
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Estimate amounts for homes that did not have readings.
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Responsible for monthly billing and posting.
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1st National Bank – Roseburg, Oregon 97470
1974 to 1975
Proof Operator
Verify all tellers’ work to insure balance at the end of the day.
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Night supervisor duties.
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EDUCATION
Office Machines Certificate, Umpqua Community College – Roseburg, Oregon 97470 – 1973
REFERENCES
References are available upon request.