Manager Administrative Assistant

Petera Thomas

**** *** ***** ** *** *** ( Tallahassee, FL 32304

Home: 850-***-**** ( Cell: 850-***-****

*********@*****.***

Administrative Assistant

Profile

Administrative support professional offering versatile office

management skills and proficiency in Microsoft Office programs. Strong

planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to handle multiple

priorities and meet tight deadlines without compromising quality.

Education

University of Phoenix - Phoenix, AZ

Associate of Arts - Accounting

October 2007 - July 2010

Relevant Courses:

Project Management for Executive Assistants

MS Office for Professional Staff

Electronic Presentations for Business Professionals

Keyboarding and Document Formatting

Communication Skills for Executive Assistants

Finance for the Non-Financial Manager

Professional Office Procedures

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management

Records Calendaring Executive Support

Management Travel Coordination

Database

Administration

Computer MS OFFICE Version 2003/2007

Skills: Peachtree Version 2009

Accounting

Experience

US Census Bureau - Tallahassee, FL

Enumerator/Lister

Mar 2009 - May 2009

Located and listed housing units while conducting interviews with

respondent(s) to explain the purpose of the US Census and to record data

on a handheld computer.

Highlights:

Communicated effectively with team members to plan and prepare for

assigned areas. Established strong relationships to gain support and

effectively achieve results.

Canvassed the assignment areas to record places where people live or

could live.

Entrusted to manage my own schedule in order to complete assignments

diligently. Provided timely, courteous and knowledgeable response to

information requests; and prepared official correspondence to supervisor

approval.

Conducted quality control operations at selected addresses in a

predetermined geographic area.

Remedy Staffing - Tallahassee, FL TMH-Patient Account Coordinator II

Jan 2006 Sept 2006

Corresponded effectively with new and existing patients through email,

phone, and written correspondence about their medical bills and provided

additional resources to assist with keeping their accounts updated.

Highlights:

Answered incoming calls from patients and directed them according to

their inquiry.

Processed monetary transactions through the electronic payment system

when patients made payments via credit card, personal checks, and/or

money orders.

Performed account receivable duties on past due and delinquent accounts

and provided methods of payments to help the patients reinstate their

account to a non-delinquent status.

Assisted the Office Manager with tedious projects as needed.

Spherion Staffing Agency - Tallahassee, FL FCIPA - Administrative

Assistant

Aug 2003 - Jan 2006

Provided executive assistance to several public accountants in

organizing their accounts using

graphs, charts, and other visual methods to help streamline their

process of having the correct

account information available daily usage.

Highlights

Greeted and assisted new and prospective clients in a professional

manner.

Updated account information using the Peachtree Accounting Software.

Proofread and edited FL Certified Public Accountants Newletters for

upcoming seminars before they were published.

Applied cash receipts for continuing education seminars and entered

batch invoices into the accounting system.

Department of Health/Communication Services - Tallahassee, FL

Regulatory Specialist I

Oct 2000 - Dec 2002

Effectively routed new and existing applicants to their correct

profession board office to help them get the information needed to

submit their applications with the desired documentation.

Routed incoming calls for 33 medical professions within a

enterprise-wide call center.

Micro-filmed name change documentation after processing the name change

and sending confirmation letters.

Tracked inventory of licensure applicants through MS Excel charts and

graphs.

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