Sales Manager

Michael F. Murdock

*** ********* ***** #**

Bloomingdale, IL 60108

630-***-****

************@*****.***

OBJECTIVE

To obtain an inside sales position.

STRENGTHS

. Excellent communication skills

. Well organized, dependable and motivated

. Strong math and computer skills

. Work well independently, grasp new concepts quickly

. Expert in data and statistical analysis

EDUCATION

Marquette University Milwaukee, WI

. Bachelor of Arts degree in Broadcast and Electronic Communication, May

2003

EMPLOYMENT HISTORY

Horizon Office Technologies Elgin,IL July 2009-Present

Claims Processor

. Analyze price and process medical claims

Anthem Blue Cross Blue Shield Denver,CO August 2008-June 2009

Provider Services Supervisor- Wellpoint Insurance

. Analyzed priced and processed medical claims

. Knowledge of ICD-9 and CPT coding along with UB04.

. Served as primary contact for healthcare providers

. Analyzed and completed written correspondence regarding insurance

benefits, provider contracts, and eligibility

USBancorp Fund Services Milwaukee,WI September 2007-August 2008

Mutual Funds Specialist - Account Services

. Processed complex mutual fund transactions (purchases, liquidations,

transfers, etc.)

. Served as contact for clients, relationship managers, internal

personnel

. Responsible for mentoring new employees

. Monitored daily work flow, lead team meetings, assisted with various

projects

Blue Cross Blue Shield Waukesha, WI February 2006 -September 2007

Claims Representative - Meridian Resource Group

. Fielded inbound calls from insured members

. Completed paper claims regarding subrogation and recovery

. Negotiated settlements

. Set up and resolved claims

Hunter Business Group Glendale, WI February 2005 - February 2006

Business Consultant

. Conducted worldwide interviews with clients on product satisfaction

. Examined data and implemented solutions

. Designed and developed integrated marketing solutions

. Performed customer-data-analysis research

Palatine Mobil Corporation Palatine, IL September 2003 -

February 2005

Manager

. Performed management duties; executed daily reconciliation of sales

and receipts

. Increased sales by over 20% from previous year by using management

skills in recruitment of new employees

. Controlled inventory and reduced shrinkage to an acceptable level over

the previous year

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