Medical Billing Customer Service

Henry Martinez

**** *** ***** **.

Riverside, CA. 92504

Tel: 951-***-****

E-mail: ********@*****.***

Objective: To obtain a challenging and rewarding position where my skills, knowledge,

and education as a Medical Biller & Insurance Coder, will be a valuable

asset to the organization and provide an opportunity for professional

advancement and growth.

Summary of Qualifications:

A dedicated professional with a background in Medical Billing. Enjoys working with people of all

ages and a variety of backgrounds. Able to effectively multi-task, while utilizing excellent time

management skills. Able to communicate effectively, both orally and written, well organized and

able to work independently or as part of a team effort.

Administrative Skills:

• CPT, ICD 9, HCPCS Coding • Customer Service

• CMS 1500, UB92 Claim Forms • Law and Ethics

• Credit & Collections • Medical Terminology

• Telephone Techniques • HIPAA and OSHA

Training

• Alpha-numeric filing

•10-key by touch

•Typing 35 WPM

•Appointment scheduling

• Patient Charting

• Front Office Administrative Procedures

• Claims Status Forms

• CPR Certified

• Medisoft/MS Word

Education: United Educational Institute

Medical Billing / Insurance Coding

Ontario, Ca. 91764

Certificates: Medical Billing/Insurance Coding

Diploma HIPAA and CPR Certified

Work History

Rancho Industrial Medical Group 09/2009

Fontana, CA. 92337

Position: Medical Biller & Coder Extern

As a medical biller & coder my duties where to cover the front desk, answer incoming calls

transferring calls to the proper extensions within the office, take messages. Enter information as

to purpose for appointment into patient chart for the Dr. (This is a walk in clinic). I would scan

patient information into “Quick Books” for employer billing and transfer information into Medisoft

for billing & coding. For any procedures or treatments that were not in Medisoft I would look

them up in ICD9 online & CPT procedure for billing.

Home Center Reverse Mortgage 01/2007 –

06/2008

Norco, CA. 92860

Position: Team Leader

As a Team Leader I scheduled appointments for the sales team from leads generated by my

team of telemarketers. Also I would train my team on over coming objections with rebuttals.

Drivers Broker Services 08/2005 –

01/2007

Huntington Beach, CA. 92649

Position: Driver/ Trainer

As a Driver I would deliver auto parts and heavy duty truck parts throughout the Inland Empire.

As a trainer I would train new drivers on routes & procedures at each assigned location.

First NLC 03/2005 –

08/2005

Ontario, CA. 91761

Position: Senior Loan Officer

As a Senior Loan Officer I created new business by cold calling from list provided. I was also

responsible for making a minimum of 150 cold calls per day and churn new business from

personal client base of business.

Nations Equity 10/2004 –

03/2005

Santa Ana, CA. 92705

Position: Telemarketing Manager

As the telemarketing manager I would train new telemarketers on overcoming objections with

rebuttals. I would make cold calls to create new business as well do Q/C on leads generated

by my staff.

Washington Mutual 03/2003 -

10/2004

Fullerton, CA. 92835

Position: Loan Consultant

As a Loan consultant I was responsible for generating loans from inbound call system.

I also trained in sales of a wide variety of loans products: HELOC’s, HEL, FHA, VA loans

FRM’s and ARM’s. I attended weekly training meeting for updates on new products and weekly

review of weekly goals.

References provided upon request.

Contact this candidate