Training Assistant

Danielle L McDole

Professional Resume

• Contact Information •

Danielle L. McDole

***** ******** ***.

Brighton, MI 48114

phone: 810-***-****

e-mail: ****@**********.***

• Education •

Michigan State University • E. Lansing, Michigan

Master of Arts, Telecommunication, pending thesis

Michigan State University • E. Lansing, Michigan

Bachelor of Arts, English, May 1994

• Professional Experience •

Fifth Digit LLC • Brighton, MI

2/98 - Current Owner

• Research, copywriting and editing for Sample Technologies' newsletters,

press releases, and marketing materials.

• Content writing and editing for retail cd-roms created with a team:

Instant Immersion American Sign Language v 2.0, and The Wide World of

Garfield.

• Quality control and content editing for multiple licensees of the

Sample Technologies’ ASP service.

The service provides an integrated furniture and finish catalog. The

immediate visualization of finish materials on furniture reduces the

sales cycle, sample and logistic waste while increasing sales and client

service. Clients include Stryker Medical, Hill-Rom, Nemschoff, CF

Stinson, and Patriot Seating.

• Additional functions: Process documentation and control, health care

administration, accounting, shipping/receiving, travel, vendor and

client relations.

http://sampletechnologies.com/

http://sampletechnologies.com/demos.html

Fifth Digit LLC • South Lyon, MI

2/99 - 3/01 Contract Web Administrator: Michigan Education Association

• Composed and edited content for web site. Maintained internal and

external web sites utilizing dynamic web pages.

• Created new look and timely content for www.mea.org, winning best web

site award from the National Education Association in 2000.

• Coordinated vendors, content experts, system administrators, graphic

designers, association magazine contributors, and national portal

team.

• Instructed educators on web use with a focus on our web site and links

to education resources.

• Responsibility for setting up computers and web connections in rented

classrooms for field training.

• Researched member web use with surveys, page tracking, feedback

tracking, focus groups, etc.

• Services provided by the MEA include life, health, and professional

insurance; legal representation; labor contract negotiation; political

lobbying; professional certification and training.

Michigan State University • E. Lansing, MI

7/95 - 9/00 Graduate Assistant: Office of the Dean

• Designed and produced web-site incorporating labor market information

with job search strategies for the Collegiate Employment Research

Institute. Primary research: MSU alumni job placement.

• Presented project at the CREF annual conference in Lake Geneva,

Wisconsin: award for best presentation. The project has since evolved

and is partially funded by Careerbuilder.

• Designed and produced educational web site for Career Placement

Center.

Mika Systems • Bingham, MI

8/97-11/98 Contract Technical Writer/ Multimedia Producer: Johnson

Controls

• Composed process, safety, and efficiency content for the Center of

Excellence training facility in Plymouth, MI.

• Coordinated training efforts with Subject Matter Experts, Human

Resources, vendors, and sister training center in Holland, MI.

• Captured and digitized audio, video, photos, and graphics to support

peer projects.

Fifth Digit LLC • South Lyon, MI

8/96 - 8/97 Contract Training Support: Michigan Education Association

• Supported training for Microsoft and email package upgrade to over 100

field offices and employees.

Mika Systems • Bingham, MI

2/96 - 7/96 Contract Communications Coordinator: American International

Airways

• Designed and administrated internal web site. Maintained external web

site.

• Organized and implemented desktop training program to accommodate

migration from Lotus/Novell desktop environment to Microsoft Office

and TCP/IP for over 2500 employees.

• Designed, produced, and published 12 end-user training manuals ranging

from introductory Microsoft Windows applications to Advanced Informix

database design.

National Tech Team • Dearborn, MI

7/95 - 2/96 Technical Writer

• Designed and produced end-user training manuals for Fortune 500

companies ranging in content from New Hire Orientation to Web

Publishing.

• Designed, produced, and published marketing materials such as press

releases, newsletters, catalogs, and posters for internal and external

clients.

WKAR-TV • E. Lansing, Michigan

7/93 - 12/95 Production Assistant

• Operation of production equipment for Public Broadcasting (PBS) and

Interactive Television (ITV) programs.

• Co-producer of 30 minute PBS news-magazine show, Real Education.

Michigan State University • E. Lansing, Michigan

5/93 - 5/96 Graduate Assistant for TC 342: Basic Video Design and

Production

• Instructed junior to graduate-level students in audio and video

production, set and lighting design.

Contact this candidate