Customer Service High School
Resume:
Jennifer Lucas
Westminster, CA 92683
Phone: 714-***-****
E-mail: *********@*****.***
OBJECTIVE
To acquire the understanding of how to offer best customer service and to gain knowledge of daily
operations of the company.
EDUCATION
Golden West College
2007 – Present
La Quinta High School
High School Diploma
Graduated June 2007
SKILLS
Proficient Microsoft, Excel, PowerPoint, Adobe/Java Fluent English and Spanish
Excellent communication skills Strong work ethic
Experience working in office setting Reliable and Flexible
WORK EXPERIENCE
Newport Diversified, Santa Fe Springs, CA June 2005 – Present
Clerk of Reservation Office on weekends
Open and closed facility; managed daily cash and inventory of spaces available
•
Received vendor’s daily, weekly, and monthly payments
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Informed vendors of rules and regulations
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Answer office phone
•
Maintain office clean
•
American Opto Plus LED Corp, Pomona, CA June 2007 – January 2010
Sales Assistant/Front Desk Receptionist
Answered, transferred calls, took messages
•
Maintained copies of necessary paper work for the company
•
Created and replied to emails from customers
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Data Entry, created invoices for customers on daily shipments
•
Account holder; had various customer accounts in which I had to provide great customer service
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Created Adobe/PDF files based on products specifications
•
Created excel sheets for inventory purposes
•
REFERENCES
Available upon request
Contact this candidate