Customer Service Accounting
Resume:
Jared R. Hall
*** ****** *****, ******, ** *****
abko3z@r.postjobfree.com
Professional Objective
Entry Level Accounting position within a business environment providing
opportunity to make a contribution utilizing education, experience, and
skills.
Qualifications Summary
. Accounting: Successful completion of coursework in Financial Accounting,
Managerial Accounting, Tax Accounting, Cost Accounting, Intermediate
Accounting, QuickBooks, Business Finance, & Microeconomics.
. Customer Service: Exhibit a work ethic based on dedication to the company
and its mission, coupled with a genuine passion for taking care the
customer. Communicate well with a wide range of personalities.
Effectively manage difficult situations and conflicts successfully to
ensure customer satisfaction and retention.
. Technology: Proficient utilization of Word, PowerPoint, Excel, Access,
and QuickBooks Pro. Completed academic training in Intro to Information
Technology and Software Productivity Tools.
. Strengths: Self-starter; highly motivated; Strong analytical and
mathematical skills; Sharp, innovative, quick learner; proven ability to
adapt quickly to challenges. Proven record of dependability with
increasing responsibility.
Educational Background
Kaplan University 2011
Bachelor of Science in Accounting,
Community College of Beaver County, Monaca, PA 2008
Associate of Science in Accounting
HR Block Tax Training School 2009
HR Block Tax Professional Certification
Professional Experience
ROSS STORE, INC., Monaca, PA 2007- Present
Retail Associate-Markdown Lead
. Scanning each item for accurate markdowns as schedule
. Maintain goal under 2.5% of missed markdowns
. Train new associates on markdowns and overseeing making sure each
item has been property scanned.
. Operates Cash Register in accordance with company policies and
Procedures
. Taking ownership of assigned areas to ensure all items are size
correctly and re-ticketing items when needed.
. Greeting and responding to all customers in a courteous and
friendly manner
. Countdown tills from previous night and prepare tills and deposit
for current day
. Maintaining a high-level of awareness to help create a safe
environment for customers
. Knowing proper procedures of power outages and theft.
. Answer customer questions and solving issues
H&R BLOCK, Hopewell, PA 2009 - 2010
Seasonal Tax Professional
. Gather required information to prepare accurate federal and state
tax returns for the world's largest income tax services provider
and fully integrated financial services company.
. Demonstrate strong accounting acumen and initiative to research and
find needed information independently.
. Render outstanding customer service in responding to inquiries and
offering tax-related advice.
. Input information into the company's tax preparation system.
. Review forms for accuracy; escalate complex returns to senior-level
preparer for review.
. Finalize returns for electronic submission or client pick-up.
Contact this candidate