Project Manager Customer Service
Resume:
GIL R. Mikita, II
**-* ****** **** ******, Middletown, CT 06457
*******@***.***
OBJECTIVE
To obtain a position in the Internet Marketing and New Media
Industries that will utilize and further develop the skills
acquired through my work experience and education.
PROFILE
Well-organized, personable individual with a demonstrated
history of dependability. With over twelve years experience in
positions requiring marketing, technical & graphic design
skills, staff management, and client relations within the
interactive space. Self-motivated, detail orientated with sound
organizational abilities. Excellent communication and
interpersonal skills; interface effectively with senior
management and staff. Adept in working independently as well as
in a team environment.
WORK EXPERIENCE
12/09-Present - Acsys Interactive
Farmington, CT
Acsys Interactive is a full-service interactive agency with
expertise in technology, strategy, application development and
design serving a variety of clients across a number of
industries-from Fortune 500 companies to small businesses.
Project Manager
Manage medium to large scale web development and internet
marketing projects for clients such as The Hartford Insurance
and Dana-Farber Cancer Institute. Projects range from full web
site builds to interactive marketing campaigns along with social
media and search engine optimization engagements. Work closely
with Acsys creative, technology and infrastructure teams along
with daily client contact. Develop project scopes, budgets and
project plans. Hold weekly status meetings both internal and
client side as well as project kick-off meetings and ongoing
reviews throughout the life of a project.
12/07-12/09 - Murphy & Co.
Greenwich, CT
Murphy & Co. is a next generation marketing firm offering
experience in driving business results through intelligent
application of key capabilities, both strategic and online.
Senior Project Manager
Produced interactive and marketing projects including Full Web
Site Builds, Micro Sites, Landing Pages and Email Campaigns with
time sensitive deliverables. Managed the development of a custom
web 2.0 application for M&Co.'s top client, Accenture. Work
closely with both the M&Co. development, creative, quality
assurance and information architecture teams as well as many
diverse client side internet marketing teams. Scope and track
project deliverables, costs and timelines. Provide weekly status
reports and host weekly staff and team meetings for individual
projects.
10/02-12/07- NORD, Inc.
Danbury, CT
The National Organization for Rare Disorders (NORD) is a 501(c)3
organization dedicated to helping individuals with rare "orphan"
diseases.
Web Producer / IT Manager
Developed and executed internet marketing campaigns including
the design and creation of micro-sites, email newsletters,
flyers, and other web/print related materials. Updated and
maintained company web site (design, content, and SEO). Designed
and developed a new web-based intranet running in a MySQL
environment, which replaced NORD's outdated Access databases.
Implemented a Web 2.0 Social Networking web site. Managed off-
site web developers. Responsible for daily upkeep of office
network and technical support for all workstations. Managed all
IT consulting staff and third party vendors.
10/00-10/02 - Cosential, Inc.
New York, NY
Cosential is a web application company devoted to building
powerful, and useful tools for the Architecture, Engineering and
Construction industry (AEC).
Project Manager
Supervised daily activities of the Web Production/Graphic Design
Department. Designed and built corporate database driven web
sites within the AEC industry, as well as extensive contribution
in the development of Cosential's web-based content management
application. Communicated with client's marketing and technical
staff during the design and build process of web sites. Worked
closely with Internal Sales, Customer Service and Marketing
Department staff. Managed all third party vendors.
EDUCATION
December 1996 - Connecticut School of Broadcasting
Stratford, CT
Certificate; Multimedia
Areas of proficiency: Digital Editing, Studio Operations,
Television Production, Audio Production, Copywriting, Commercial
Interpretation and Broadcast Journalism.
TECHNICAL SKILLS / EXPERIENCE
Design Software:
Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, QuarkXPress
Web Site Tools / Database Tools:
Macromedia Dreamweaver MX, Web 2.0, HTML / SHTML / PHP / XML,
JavaScript, Content Management Software, Cold Fusion, Zope,
MySQL / Postgres, Microsoft Sharepoint, Netobjects Fusion,
WS_FTP Pro, UNIX / Windows servers, Flash, FLEX and AJAX
General Programs:
Microsoft Word, Microsoft Project, Microsoft Access, Microsoft
PowerPoint, Microsoft Excel, Microsoft Outlook, Internet
Explorer, Netscape Navigator, Firefox, Safari
Other Skills / Programs:
Internet Marketing, SEO, Social Media, Web & Print Graphic
Design, Typography, Web Application Development, Ad Trafficking,
Computer Network Management, Avid Digital Editing - Media
Composer, Microsoft IIS, Camera Operations, Web Casts, Windows
98/2000/NT/XP, MAC OSX, Linux
REFERENCES
Dan Cornish
CEO - Cosential, Inc.
********@*********.***
Anne Cochran
Former VP, Interactive Strategy & Client Service - Murphy & Co.
*********@*****.***
David Lawrie
Former Internet Marketing Design Lead - Accenture
*****@****.****
Paul Stanco
VP, Product Development - Webloyalty.com
****.******@**********.***
Lou Cypher
Director of IT Services - RESOLUTE Partners
*******@*******.***
Jean Campbell
Former Vice President of Development - NORD, Inc.
******@***.***
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