Customer Service High School

Location:

Posted:

September 26, 2010

Jose Igasan

Fresno, Ca. *****

Email: ************@*****.***

QUALIFICATIONS:

. Work well with others with the ability to motivate

. Supervised groups of 20-200 associates

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer support services

. Skilled at learning new concepts quickly while working well under

pressure

EXPERIENCE:

07/02-08/08 Best Buy Co

Fresno, Ca.

Warehouse Supervisor

. Direct report with multiple departments

. Managed associates attendance/performance

. Responsible for allocating work assignments accordingly against daily

planning

. Organized/created steps of procedures to achieve above and beyond

goals

. Responsible for assuring associates adhere all company rules/policies

09/97-07/02 Gap Inc.

Fresno,Ca.

Clerical Associate/facility trainer

. Responsible in assuring products are received correctly against all

purchase orders

. Maintaining accurate inventory prior to allocating products to the

stores

. Customer service to vendors/buyers which included communication with

corporate

. Conducted classroom training in multiple departments for new hires

. Facility safety/forklift trainer

EDUCATION:

1993- Mclane High School Diploma

Fresno, Ca.

1994- Fresno City College Pre-law

Fresno, Ca.