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Customer Service Quality Assurance

Location:
Mesa, AZ, 85201
Posted:
September 28, 2010

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Resume:

MARLENE LEONARD

Detail Oriented... Self Motivated... Diligent

**** *. ******* ****, ** abknxt@r.postjobfree.com

PROFESSIONAL PROFILE:

. Diligent in establishing priorities

. Customer Service - 25 years

. Self Motivated

. Child development - 18 years

. Numeric Knowledge

. A/R - A/P

. Reliable

. Good Attendance

. Meet deadlines

. Detail Oriented

. Good People Skills

. Organizational Skills

. Typing 65+ WPM

. Microsoft Word

. Excel

.

ACADEMIC ACHIEVEMENTS:

. Lamson Junior College - Paralegal Associates Degree - 3.92 G.P.A.

WORK EXPERIENCE:

Native American Fatherhood & Families Association

2/2009-1/2010

Secretary

Self Employed

3/2007-1/2009

Domestic Engineer

Talent Tree

10/2004-2/2007

Temporary Assignments

Pepsi-Cola Bottling Co., Phoenix, Arizona

8/1986-10/2004

. Administrative Assistant

o Payroll Administrator

o Accounts Payable

o Accounts Receivable

o Point of control for Office Supplies/Uniform Inventories

. Inventory Control Clerk

o Complete quality assurance inspections

o Reducing loss prevention by 90%

. Customer Service Representative

o Receive and process repair and delivery calls

o Dispatch calls to field personnel

o Schedule equipment deliveries

*References upon request.



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