Jennifer A. Laich
Philadelphia, PA 19114
Dear Sir,
I am interested in a positon with your company and would be interested in learning more about open postions
with your organization I am
enclosing a resume presenting my background, education and experience.
I have over 10 years of experience in customer service and 10 years of experience in a office enviorment
working in accounts payable and inputing
information for research in the telecommunications industry. I have thorough knowledge of the process and
procedcures of the corporate environment
I work well with people and enjoy getting the work at hand completed.
I look forward to a opportunity to discuss a position with you. Thank you for your time and consideraton.
Sincerely,
Jennifer Laich
Jennifer A. Laich
9920 Crestmont Avenue, Philadelphia, PA 19114, Cell number: 267-***-****
SUMMARY OF QUALIFICATIONS
5 A highly organized and detail-oriented Clerk providing thorough and skillful support
to the organization
6 Dedicated and focused; able to prioritize and complete multiple tasks and follow
through to achieve project goals
7 An independent and self-motivated professional with excellent research and
communication skills, able to establish positive relationships with clients and
colleagues at all organizational levels
8 Computer skills include: MS Word, Excel, Outlook, Adobe Acrobat, and Internet
PROFESSIONAL EXPERIENCE
NCO Financial Systems, 507 Prudential Road, Horsham, PA 19044
Payment Processing/Accounts Payable Clerk 2008 – Present
9 Processing payments for creditors
10 Reconciling daily journal reports
11 Processing moneygrams and wire transfers
12 Processing overnight packages
TNS Telecoms, 410 Horsham Road, Horsham, PA 19044
Data Analyst 2000 - 2006
13 Responsible for entering all data associated with telephone, internet and cable of all
assigned clients.
14 Invoice coding
15 Quarterly filing
Pep Boys Corporate Office, Philadelphia, PA
Accounts Payable Clerk 1999 - 2000
16 Data entry of vendor invoices
17 Distribution of mail to various departments
18 Volunteered for corporate functions
Staples, Willow Grove, PA
Sales Associate 1997 - 1999
19 Customer Service
20 Cashier
21 Answering a 5 line PBX
22 Directing calls to proper persons and departments
Wawa Food Market, Philadelphia, PA
Shift Manager 1990 – 1997
23 Reconciling daily deposits
24 Inventory of store merchandise
25 Customer service
26 Entering weekly invoices into computer
27 Service and proper maintenance of deli department and equipment
American Diabetes Association, Philadelphia, PA (now located in Plymouth Meeting)
Receptionist 1989 – 1990
28 Data entry of patient information
29 Answering a multi-line PBX
30 Maintaining files for various departments
31 Preparing, mailing and follow up of materials for fund raisers and assisting Directors
with various other office requirements as needed
32 Volunteered for various functions as needed
EDUCATION
George Washington High School
Philadelphia, PA
Graduated: 1989 General Studies
Gordon Phillips Beauty Academy
Philadelphia, PA
Graduated: 1991 Cosmetology (Licensed)
Delaware Valley Academy
Philadelphia, PA
Graduated: 1996 Medical Assistant Management
REFERENCES
Supplied upon request