Customer Service Quality Control

Gloria D. Chalmers

901-***-****

**************@***.***

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OBJECTIVE: To secure a position within your organization with

opportunities for advancement while

concentrating on leadership and quality

WORK EXPERIENCE:

OCTOBER 2000- April 2010 SENIOR PRODUCTION OPERATOR - Operator III

. Comply with OSHA safety regulations

. Member of Safety Committee Team

. Trained and cross train on setup,

troubleshooting and operating machinery

. Trained and cross trained - SOP (Standard

Operating Procedures)

. Supervised a workforce of 25+ personnel on

respective shift

. Responsible for section lead duties

. Quality Control - In process checks /

documentation

. Machine operator - Performed at a high

level with a high equipment efficient

return

. Customer service - Understanding and

operating within the requirements to meet

customer demands

SKILLS:

. Ability to work under pressure while

maintaining focus and professionalism

. Mechanical aptitude

. Computer literate

. Windows XP

. Microsoft Word

. Data Entry

. Communication

. Leadership

. Training

EDUCATION:

. Hillcrest High School, Memphis TN /

General Education

. International Correspondence Schools,

Scranton PA / Pharmacy Technician

. Introduction to Management / Workshop

. Diversity Matters seminar - 32 hours

credited

. OSHA Onsite Training

. Onsite Machine operation and diagnostic

. Onsite training - Sexual Harassment /

Safety and Security / Code of Conduct /

Quality Control

REFERENCES:

Available upon request

Contact this candidate