STEPHANIE R. DEMOSS
*** *********** ***** 513-***-****
Cincinnati, OH 45238 ********@*****.***
OBJECTIVE
To secure a position in which will permit me to use my existing experience while at the same time affording me the
opportunity for growth and upward mobility.
EXPERIENCE
Huntington National Bank, PFG 05/10/10 – Current
Receptionist, Cincinnati, OH 45209
Responsible for greeting clients and customers and answering phones
Responsible for monthly calendar and conference room scheduling
Client bill paying and I 9’s for ARA’s
Homemaker 08/13/08 – 05/10/2010
Robert G. McGraw Insurance Agency 05/30/07 to 08/13/08
Administrative Assistant Cincinnati, OH 45202
Extensive experience communicating with customers and co workers
Sent faxes and mail as needed, including State and Local Licensing Procedures for office
Personal Assistant to President/CEO, including personal accounts, personal licensing and any other
work required/asked of me
Experience in handling multiple tasks, including but not limited to a multi line switchboard
Handled Bank Deposits and Petty Cash Drawer
New York Life Insurance Company 03/20/00 to 02/17/06
Receptionist/New Business Clerk
Experience in handling a multi line switchboard, sending faxes and handling all mail
Extensive experience in communicating with customers, co workers and agents
Responsible for handling all service calls and death claims; including but not limited to sending out
forms and claims work
Responsible for keeping all storage complete and up to date, including forms and files
Extensive experience handling client files, including reviewing, processing and ordering information
as needed to get the case approved.
Assisted the Administrative Assistant as needed for licensing and continuing education of agents.
SKILLS
Applied and AddVantage Systems
Type 70 80 WPM
Microsoft Office, including Outlook, Word, Excel and Powerpoint
Operating Systems which include XP, 2000
IBM Lotus Notes
EDUCATION
Oak Hills High School 1996 Graduate
REFERENCES
Available Upon Request