Technician Manager
Resume:
Landon C. Wagner **** Old Cedar Ave.
Apt. ***
Bloomington, MN 55425
******.******@*******.***
Objective
To obtain an entry level position to start my career in a computer related
field, using my skills and knowledge to help an employer meet its goals.
Education
Associate of Applied Science, Minnesota School of Business, Richfield, MN
2009-2010
. Major: Information Technology, GPA 3.9
General Education, Mankato State University, Mankato, MN
2002-2006
. Major: Automotive Engineering Technology
Relevant Courses of Study:
. Operating Systems I and II
. Data and Networks
. Programming I and II
. Database Design
. Network Administration and Security
. Computer Fundamentals
. Basic Web Design
. Web Technologies
. Business Communications
. Interpersonal Communications
Computer Skills:
. Expert using Microsoft Office applications (Word, PowerPoint, Excel,
Access)
. Built and maintained personal computers
. Installed software and operating systems onto new and existing
computers
. Basic understanding of programming in C++, JavaScript, PHP
. Developed web pages using Notepad++ and Adobe Dreamweaver
. Working knowledge of database technologies such as Access and SQL
Networking Skills:
. Studied a wide variety of networking technologies and systems
. Designed network topologies
. Constructed and installed wired and wireless networks
. Competent working with Windows Server 2008, assigned server roles and
configured settings
. Experienced using Active Directory
Experience
American Tire and Auto, Rogers, MN
2008-2009
General Service Technician:
. Performed maintenance/repair services on a wide variety of vehicle
makes and models
. Processed vehicle repair orders
. Answered phone calls providing customers with help and information
. Addressed customer problems and developed solutions
Elk River Tire and Auto, Elk River, MN
2007-2009
General Service Technician:
. Performed maintenance/repair services on a wide variety of vehicle
makes and models
. Directed training of new general service technicians
. Performed shop maintenance duties
. Answered customers questions and concerns
Mankato State University, Mankato, MN
2003-2004
Community Advisor:
. Oversaw forty students living in a college dorm
. Planned community activities for residents
. Worked the front desk providing assistance to residents and guests
. Enforced the residential life policies
. Resolved conflicts between residents
Coon Rapids Lincoln Mercury, Coon Rapids, MN
2002-2005
General Service Technician:
. Provided general maintenance for vehicles manufactured by Ford
. Delivered and picked up parts
. Cleaned the shop daily
Subway Sandwich, Blaine, MN
1999-2005
Assistant Manager:
. Received and filled customer orders
. Controlled daily activities to keep store running efficiently
. Trained new employees
. Handled cash flow and daily reports
Activities and Associations
. Vice President of Richfield AITP Student Chapter
2010-Present
. Member of Association of Information Technology Professionals
2010-Present
. Participated and presented in the Minnesota School of Business Health
Fair 2009
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