Customer Service Manager
Resume:
Rhonda Hewes
Fort Worth, Texas 76108
E-mail: ***********@*********.***
Objective: Seeking a position as an office assistant or receptionist.
Summary: More than 10 years of customer service. Demonstrate excellent
customer service skills. Adapt well with all surroundings. Effective with
new skills.
Experience:
July 2006- January 2007 Advance Air Systems, Cresson, Texas
Job Set-up Coordinator
* Assign numbers and bins to
new jobs received on
a daily basis.
* Color in new ductwork and
label grilles on prints.
* Enter all data from
equipment schedule, prints and
submittals to produce job
books.
* Scan prints and submittals
into computer.
* Print out all items needed
and bind job books for
the techs to use out in the
field.
.
June 2002- Dec. 2007 J.J. Dakota's Billiards, Fort Worth, Texas
Daytime Bartender/Day Manager
* Interacted with the patrons
on a daily basis.
* Took care of bank deposits
every morning.
*Controlled money for the
deliveries.
* Received the deliveries and
made sure that all
merchandise was accounted
for.
* Supervised what went on in
the business.
Sept. 1997- March 2001 Don Davis Auto Group, Arlington, Texas
Phone Receptionist/Service
Director Assistant
* Answered incoming calls for
7 locations within the
dealership.
* Transferred calls to
correct personnel within each
department, if they were
not available, tried to find
someone else who could
assist or sent them to voicemail.
* Filled in as cashier on a
needed basis in the Service Dept.
* Updated files on a daily basis.
* Called customers to update
vehicle service.
* Ran errands throughout the
dealerships regularly.
Education:
1993. C.F. Brewer High School, Texas
* Graduated General Studies.
Special Skills: Knowledge of Microsoft Office,
Microsoft Word, Excel,
Access, Windows XP, and
Adobe Acrobat.
Typing skills of 40 wpm with
little room for error.
Contact this candidate