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Customer Service Company

Location:
Madison, MS, 39110
Posted:
September 28, 2010

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Resume:

Anne-Marie Bromley

*** ********** **.

334-***-**** Cell

Madison, MS 39110

abkne1@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Weil Brothers - Cotton Inc. Montgomery, AL 1997-2009

Export Documentation Specialist

Primary responsibilities are to insure that all U.S. requirements are

met for exportation of cotton; all foreign requirements are met

for import; and all banking requirements are met for timely payment.

In 1997, less than 40% of the company's business was export

related. During the most recent fiscal years, more than 75% was

export related. Other duties also include keeping agents/buyers

advised of status of all shipments; negotiating banking rates and

obtaining secured bank-to-bank financing for the buyers; and

researching any claims for weight loss and quality differences.

Established, developed, and have maintained key banking, freight

forwarding, and inspection services relationships.

Became a Certified Documentary Credit Specialist in 2004 and updated

the certification in 2007. Have taught UCP-500 and UCP-600 banking

regulations to members of the company, as well as many outside of the

company. Have participated in several panel discussions and teaching

seminars with bankers, importers, and exporters.

Left due to company closing.

Columbia Healthcare Nashville, TN 1994-1997

Billing/Insurance/Reimbursement Coordinator

Started with the company doing Treasury Management of 150+ bank

accounts for physician and medical center facilities. Duties included

reconciling all deposits and transferring funds to corporate accounts

on a monthly basis. Became the Billing/Insurance/Reimbursement

coordinator for successful single physician managed practice. Strong

emphasis on customer service and satisfaction, and final resolution of

billing disputes with insurers and patients, acting as an advocate

many times on behalf of patients. Achieved very high ratings for

accuracy and reimbursement through primary insurers and Medicare.

Familiar with ICD-9 and CPT coding terminology and systems. Started

taking classes to become a Certified Professional Coder. Left the

company to move to Montgomery, Alabama.

Allenberg Cotton Company Memphis, TN 1987-1994

Contract Control Coordinator

Started as temporary employee in Accounting, promoted through various

positions in logistics and invoicing before being assigned to Contract

Control. Achieved proficiency in all phases of export

documentation, including financing, international Letters of Credit,

and working with steamship lines, inspection services, and ground

transportation providers to insure delivery within specified time

frames. Left the company to move to Nashville, Tennessee.

PROFESSIONAL CERTIFICATION

Certified Documentary Credit Specialist by the Institute of Financial

Services Association.

2004 (Updated in 2007)

EDUCATION

Attended University of Mississippi, Oxford, MS, majoring in

Marketing.

Attended Hinds Junior College, Raymond, MS, majoring in Technical

Illustrations.

Anne-Marie Bromley

(Page 2)

ADDITIONAL PART TIME EMPLOYMENT

Cracker Barrel Old Country Store Pearl, MS 2010 - Present

Server - Various shifts

Strong customer service and team player skills.

8 months in Montgomery, AL. Now transferred to Pearl.

Bell Road YMCA, Waterpark Montgomery, AL 2001 - 2010

Head Lifeguard - Nights and weekends during the Spring and Summer

months

Supervised a minimum of 7 guards per shift to insure the safe and

effective running of the facility. Additional emphasis placed on

strong member relations.



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