Manager Customer Service
Resume:
Jamie Smith
**** ***** ** *** *** - Niagara Falls, ON
Phone: 905-***-**** - Email: abkn9k@r.postjobfree.com
Education
George Brown College, Toronto, ON
Graduate of Fashion Techniques and Design Program
September 2009-April 2011
Cappa School of Hairstyling and Aesthetics, St.Catharines, ON
Graduate of Hairstyling Program
January 2008-September 2008
Qualifications
? Proficient in Microsoft Office applications
? Experience with all office equipment ie. fax, scanner, photocopier
? Excellent Customer Service
. Administrative support for management staff
. Document meeting minutes
. Responsible for making bank deposits
. Draft all correspondence for memos
Work Experience
Crowne Plaza Starbucks, Niagara Falls, ON
Acting Assistant Manager November 2013-Present
? Provided guidance and set good examples for other baristas
? Promoted safe working habits and ensured high food safety standards
? Followed company drink recipes for consistent beverage quality
? Passionately maintained a strong team environment
Royal Linen Services, Niagara Falls, ON
Laundry attendant, May 2004-May 2014
? Ensure the laundry was clean, neatly pressed, and folded
? Assisted sorting, loading, and unloading laundry from machines
? General Laborer
Ardene, Niagara Falls, ON
Assistant Manager/Key holder, November 2012-August 2013
? Managing store staff by delegating tasks for the day
? Shipping and receiving stock
? Visual merchandising
Krispy Kreme Doughnut Cafe, Toronto, ON
Manager, November 2011-October 2012
? Ensured employee standards and satisfaction
? Daily opening and closing duties
? Managed companys resources properly including inventory control
. Created a customer focused atmosphere amongst team members
Jamie Smith
7810 Ethel St. apt 112 - Niagara Falls, ON
Phone: 905-***-**** - Email: abkn9k@r.postjobfree.com
EMPLOYMENT
REFERENCES Kelly Mugford-Manager
Crowne Plaza
Starbucks/Hershey
5685 Falls Avenue
Niagara Falls, ON L2E
6W7
Joel Mcrae-Insurance
Broker
M. Butler Insurance
4746 Valley Way
Niagara Falls, ON L2E
1W1
Tom King-Owner
Royal Linen Services
6710 Lundy's Ln
Niagara Falls, ON L2G
1V5
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