Customer Service Data Entry

Tierra Calloway

**** * ******* ****

Apt ***

Cherry Hill, NJ 08034

Home Number: 856- 345- 3212

E-mail: ***************@*****.***

OBJECTIVE

To obtain a secretarial/receptionist position where I can utilize my

computer and communication skills.

PROFESSIONAL SKILLS

. Excel

. Microsoft Office

. Data Entry

. Microsoft Outlook/Powerpoint

. Filing/Editing

. Typing (42 wpm)

. Office Procedures

. Telephone Skills

. Customer Service Skills

EDUCATION

Office Technology Program / Secretarial Specialty-2000-2004

Camden County College/Communications/Paralegal-2008-Attending

G.P.A. 2.8/3.0; Attendance 100%

EMPLOYMENT SKILLS

. Innovative and resourceful

. Developed ability to work in a fast pace atmosphere

. Maintained excellent customer relations and developed

customer report

. Diplomatically resolved customers complaints on as

needed basis

. Ability to follow instructions well and make decisions

with no supervision

. Maintained all record keeping procedures without error

. Great telephone communication skills and consistently

met quotas

EMPLOYMENT HISTORY

First party customer service rep, MRS associates/Capital One,

Cherry Hill, NJ - 07/08 - Current

Data entry, Telephones, Customer service and etc.

File Clerk, Simon & Schuster, Riverside, NJ -10/07 - 05/08

Filing by Num. and Alpha order, sending out mail, data entry, copying,

faxing and etc.

Administrative Ass, Otis Elevator, (Kelly Services), Moorestown, NJ- 3/06 -

06/06

Telephones ( more than 10 lines), ordering supplies, data entry,

distributing supplies and mail, copying, faxing, typing, filing, greeting

customers and etc.

Clerical, Urbane Nursing Service, Camden, NJ 06/04 - 3/06

Filing, ordering supplies, distributing & collecting mail, memos, typing,

copying, faxing, and etc.

Reference available upon request

Contact this candidate