Manager Quality Assurance
Resume:
Michael A. Roy
Wolcott, CT *****
August 9, 2010
Arc Partners
Hartford, CT
Dear Sir or Madam:
I am writing to you in response to the QA Department Head position
currently open. I feel my extensive experience in Quality Assurance,
Project Management and IT will make me the perfect candidate for this
position.
I have excellent oral and written communication skills and the proven
ability to successfully interact at all levels and across disciplines to
gather data, discuss strategies, provide reports, train personnel, and
deliver results. Areas of expertise include:
. All facets of the SDLC
. Schedule multiple product releases to maximize test efforts
. Project management, scheduling and delivery of quality releases
(iterative development model)
. Test Team Management and mentoring (Project Staffing and Budget
Management)
. Quality Metrics reporting (total test cases, test cases executed,
defects found, defects fixed per iteration)
. Experience with web based apps, SQL, Oracle, Access, Excel and VB.Net
. Process adherence and improvement (ensure process is followed and
identify bottlenecks and streamline workflows)
. Making technical decisions and technology selection for the Quality
Assurance organization
. Delivering and maintaining (SOA) browser based multi-site high volume
transactional systems running 24 x 7
. Managing diverse teams (on and off shore).
. Responsible for all internet product releases to production IT
Details of my job experience and education can be found on the attached
resume.
I would like to meet with you at your convenience to discuss in detail my
qualifications and possible employment with your company. I can be reached
at 203-***-****. I look forward to hearing from you.
Sincerely,
Michael A. Roy
MICHAEL A. ROY
[pic]
4 Deanna Lane ***********@*******.*** H: 203-***-****
Wolcott, CT 06716 C: 203-***-****
PROFILE
Senior Quality Assurance Manager / Six Sigma Green Belt with broad
expertise in project management and in directing software QA testing in
financial and manufacturing operations.
SELECT ACOMPLISHMENTS
. Directed multi-million dollar projects delivering quality software that
met regulatory requirements by deadlines and on budget.
. Established start ups and managed technical teams across the US, India
and China.
. Expertise in architecting and testing multi-tiered and multi-site
enterprise systems for high volume, high reliability and high
availability operation (24/7).
. Defined and implemented the software development life cycle (SDLC) for
Internet based systems.
. Brought in/implemented new technologies to improve test coverage and
reduce test time. Improved product quality and saved more than $500K
annually across multiple projects.
. Directed the design and implementation of complex test automation efforts
using SilkTest, SoapUI, Selenium and Squish. Also skilled with Rational
management tools like ClearCase and ClearQuest.
PITNEY BOWES, Internet Based Systems 2000 - 2010
Senior Quality Assurance Manager
Directed an organization of up to 20 individuals both on and off shore
testing high volume and availability internet based SaaS financial systems
that are multi tiered applications using .NET technologies and Java on
Windows servers.
. Accountable for all internet product releases to the production
(ensuring readiness and quality)
. Innovative approach to solving complex scheduling problems as multiple
projects merged onto a single enterprise platform.
. Created and maintained partnerships across the organization
(Engineering, IT, Finance).
. Managed as many as 5 test projects at one time to successful outcomes.
. Participated in automation of enterprise web service applications
using SoapUI, SilkTest and Selenium. Completed performance and load
testing using SilkPerformer and home grown tools..
. Developed operational plans and provided resource estimates.
. Implemented application level Security testing using AppScan.
. Supervised migration of test environment from physical hardware to
VMware.
. Instituted Boarding Pass process to ensure all organizations are aware
of and in agreement with releases/deployments to the production IT
environment.
. Responsible for functional, performance and security testing of an SOA
application
. Excellent Kenexa Employee Survey scores (180 review of management).
Section Manager
Successfully managed multiple development projects (C, Java and FoxPro)
with a team of 12 developers and testers. These projects had to meet
regulatory compliance and had to be delivered on time.
. Built a test team and delivered a quality enterprise internet based
application on time.
. Budget responsibility ($2.5M) for an organizational unit of 12
employees.
. Created a .NET application to automate the testing of one of the
products.
. Participated in project close outs where an analysis was conducted for
each project completed.
. Created a .NET application to automate the validation of large
transaction files (> 100K records)
Principle Engineer
Performed functional and performance testing of high volume, high
availability web based financial systems based on Microsoft .Net
technologies.
. Defined and setup test environment for stability and reproducible
results.
. Created test tools to facilitate the testing and reduce test time
MICHAEL A. ROY Page Two
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CORPORATE MANAGEMENT SOLUTIONS, Shelton, CT 1998 - 2000
IT Manager
Directed staff of nine in providing IT and Tech Support to clients.
. Improved and maintained all telecommunications including LAN, WAN, PBX
and Internet.
. Established corporate standards for hardware and software.
. Provided vision for future of IT for Board of Directors.
. Successfully relocated and setup a regional office in San Ramon, CA.
. Implemented multisite sales management solution to improve
productivity and reduce costs.
ALLIED SIGNAL (formerly Web Technologies), Oakville, CT 1995 - 1998
IT Manager
Managed IT department including budgeting, desktop automation, user
training, implemented strategic IT solutions to improve productivity and
reduce overhead costs.
. Developed and implemented client server applications using Visual
Basic with embedded SQL, ODBC, DAO and ADO. Intranet web site design
and implementation.
. Database design, admin and programming with Progress (4GL) on Sun
Sparc systems.
. Design and implement system reports and utilities for executive
management.
. Installed and administered NT 4.0 servers with Exchange and MS Proxy.
. Initiated innovative strategy to migrate from Win95 to NT 4.0
workstations.
ELECTRONIC INFORMATION SYSTEMS, Stamford, CT 1992 - 1995
Project Test Lead / Project Manager
. Manual and automated testing of client server outbound dialing systems
(Windows & UNIX).
. Spearheaded automation effort using SilkTest and created software
tools using Visual Basic.
. Complete setup of a Client / Server system utilizing multiple
protocols (TCP/IP, IPX).
. Scheduled and coordinated departments to get projects from development
to system test and on through Beta test.
. Created test documentation (Plans, Procedures and Reports) and trained
field service personnel.
MICROGNOSIS INCORPORATED, Danbury, CT 1986 - 1992
Senior Software Engineer / Advanced Platforms Engineering
. Designed and maintained application software ("C" Language) on Sun and
VAX platforms (UNIX & VMS operating systems). Software interfaced to
financial wire services like Reuters & Telerate.
. Expert with setup and system administration of Sun and VAX/VMS
systems.
. Created Reuters data feed simulator to assist with test effort.
Simulator was so life-like that is was also used in sales offices
around the world to help demonstrate our product.
GENERAL ELECTRIC COMPANY, Ordnance Systems Division, Pittsfield, MA 1985 -
1986
Software Engineer/Computer Engineering
. Design and test diagnostic software ("C" Language), in a VAX/VMS
environment.
. Test Installation and Checkout software for Trident II by inserting
hardware and software faults.
EDUCATION
B.S.E.E. - UNIVERSITY OF HARTFORD, West Hartford, CT 1985
A.S.E.E. - WATERBURY STATE TECHNICAL COLLEGE, Waterbury, CT 1980
Numerous technical and management training classes through Leadership
Development opportunities
My profile is also available on LinkedIn.com along with recommendations:
http://www.linkedin.com/pub/michael-roy/0/926/a81
Contact this candidate