Customer Service Sales

T imothy J Boggs

*** * ******* **** **. Mesa AZ, 85201 ************@****.*** Mobile 480-***-****

CORE SKILLS

• Excellent personal motivation with a proven ability to work independently, as well as having the ornate communication skills

needed to work collaboratively in a team setting.

• Focused, versatile, dependable, multi-task oriented, flexible, positive, emotionally stable and the ability to adapt effectively to

challenging situations.

• Well developed skills in prioritizing, organization, decision making, time management and verbal and written communication.

• Excellent analytical skills with the aptitude to analyze situations accurately and effectively.

• Coordinating and helping with community outreach, working with adults, young adults and children.

• Coaching and developing goals with a wide variety of ages, including children and young adults.

• Strong computer skills in Microsoft Works, Windows 98, 2000, XP, Vista, Windows7, Adobe Acrobat, Word Perfect and Excel.

PROFESSIONAL EXPERIENCE

Dick’s Sporting Goods-1455 W. Southern Avenue Mesa, AZ 85202 November 2009 - April 2010

Retail Sales Associate

• Sports enthusiasts who help customers find everything they want and need in regards to the sports and fitness department.

• Orchestrate shipping and receiving, assisted with store setup.

• Answer telephone inquiries from customers and stores regarding the status of produces and over all service issues.

Mesa Baptist Church- 2425 S. Alma School Rd, Mesa, AZ 85210 October 2007 - September 2009

Youth Care Worker & Maintenance

• Responsible for creating a safe and learning environment.

• Providing care for newborn babies and toddlers ages 2 to 3 years old.

• Coordination and helping with after school programs for children and teenagers 10 to 14 years old.

• Lead maintenance worker bestowed with repairing any issues in the church including but not limited to plumbing and electrical work.

• Lead custodian bestowed with ensuring sanitary and environmental conditions are met within the church.

Home Depot- 1740 S. Country Club Dr, Mesa, AZ 85210 April 2008 - November 2008

Retail Sales Associate

• Addressed a diverse collaboration of customers in a customer service, sales environment in the Hardware and Plumbing department.

• Orchestrated shipping and receiving, assisted with store setup.

• Answer telephone inquiries from customers and stores regarding the status of produces and over all service issues.

• Attended various training sessions to improve my professional development skills and performance.

USA Youth Fitness Center - 1530 S. Gilbert Rd, Gilbert, AZ 85296 March 2007 - October 2008

Gymnastics Coach

• Coached team and private gymnastics classes.

• Responsible for all aspects to program implemented; coordinated team functions and scheduled activities.

• Coordinated drills and instructed workout programs for each member of the team, with a wide verity of ages.

• Orchestrated meetings with parents to discuss overall goals and objectives to enhance performance.

Work Way Temp Services- 1600 W Chandler Blvd # 220, Chandler, AZ 85224 March 2006 - September 2006

Incretions Claims Representative

• Deliver excellent customer service and build customer satisfaction and loyalty.

• Provide effective and timely resolution of a range of customer inquiries.

• Effective respond to calls in an in-bound and out-bound fast pace call center environment.

• Complete ongoing training to stay abreast of product, service and policy changes.

EDUCATION

• Columbus State Community College - Majored in Sports & Exercise

• Columbus College of Art and Design - Architecture and Graphic Arts

• Graduate of Hilliard Davidson High - Excelled in college prep classes

CERTIFICATION & ADDITIONAL QUALIFICATIONS

• Certified in First-Aid for adults, children and infant as 0f 9/15/2008- 9/15/2011

T imothy J Boggs

• Certified in CPR for adults, children and infants as 0f 9/15/2008- 9/15/2011

• Issued a State of Arizona Department of Public Safety Fingerprint Clearance card, as of 11/06/2008 Exp- 11/06/2014.

• Trained in CIT, Trained in Article 9, Trained in Medication, Crisis Intervention

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