Customer Service Administrative Assistant

KEWANNA BROWN

Mesa, AZ *****

206-***-**** * ***************@*******.***

SUMMARY OF QUALIFICATIONS

. Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook

. Ability to work independently as well as in a team setting

. Able to multi-task effectively and efficiently

. Excellent customer service, very organized and detail oriented

. 45 wpm typing proficiency, ten-key by touch

. Cash management skills

. 100+ Multi-line phone experience

EDUCATION

Renton High School, Renton, WA

1991-1995

Diploma

BCCC, Baltimore, MD 3/2004 -

4/2004

Certificate for Medical Billing and Coding

Arizona School of Massage Therapy

1/2008 -12/2008

Certified Professional Massage Therapist

EMPLOYMENT

Jones Networking, Baltimore, MD

5/2009 - 3/2010

Clerical Administrative Assistant, @ MTA's Transit Insurance Group

Open and sort mail, work claim files, check and distribute faxes, assist

adjusters with filing of there claims. Duties vary with staff needs.

Office Team/Account Temps, Mesa, AZ 11/2007

- 12/2008

Temporary Assistant

Job duties vary to fit the clients needs, from Receptionist or

Administrative work to Accounting Clerk duties.

FreeState Temps Inc. Cockeysville, MD

6/2006 - 8/2007

CCTV Data Analyst, @ MTA's Transit Insurance Group

Analyzed information obtained from the MTA Bus Camera Systems, then

downloaded the information found into a file. Keyed accurate data into

Access and Excel spreadsheets, as well as very detail documentation in the

TIG Insurance Programs.

Leggett & Platt, Inc., Masterack Division, Baltimore, MD

7/2005 - 6/2006

Office Manager

Responsible for attendance, time, and payroll, AP/AR. Pre-screened

applicants, considered for employment, set up drug screening and background

checks. Conducted New Hire Orientations and explained Benefits Packages.

Point of contact person for our Corporate Office, and clientele.

References Upon Request

Contact this candidate