Customer Service Sales

Experience

A to Z Computers **/** - Present

Customer service designing and selling customized laptops and desktops and

computer accessory sales.

Radio Shack 05/10 - 07/10

Customer Service with Phone, accessory and electronics sales. Warranty sales.

Troubleshooting for phones.

Quick Ink 08/09 - 10/09

Customer Service Manager doing printer and Ink system sales. Ink cartridge

refills and remanufacturing. Opening and closing procedures and bank deposits.

At&t 06/08 - 04/09

Cell Phone sales and technical assistance, troubleshooting and resolution,

upgrade and accessory sales. Customer service with bill pay and activations.

Superior Computers 03/07 - 02/08

Built custom laptops and desktops. Maintained computers, did troubleshooting

and repair. Sales and customer service. On-site networking and repair.

Education

Roy High School Graduated 1997

Ogden-Weber ATC 2000 - 2001

30 credit hours completed. Classes: Multimedia, Computer Animation, Graphic

Design, Basic Computing

Skills

CompTIA A+ Certified Professional, Computer security, high-performance personal

computing, safe computing practices, familiarity with computer hardware

standards, up to date with latest technology, home and small business

networking

Software: Mac OSX, iOS, VMware, Safari, Firefox, Internet Explorer, Quickbooks,

, Nero, Acronus. Microsoft Office Suite, All Windows Operating Systems, Android

OS, Google Apps.

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